Sales news & resources

How Viable an Alternative Is Microsoft Dynamics AX 2009’s CRM?

by Jason Gumpert
Microsoft Assessing Whether to Offer CRM “Connector”
BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Sales Sales & Marketing

Microsoft’s Hal Howard Assesses Varying Needs of Dynamics NAV and AX User Bases

by Jason Gumpert
Executive Discusses Mobile Solutions, Live Mesh, Virtualization and Other Dynamics ERP Plans
BI and Reporting Business Central Business Performance Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics NAV Expense Management

NAVUG Forum 2008-–Assessing Add-Ons and New Tools for Supply Chain and Costing Management

by Jason Gumpert
Latest Tools on Display at NAVUG Las Vegas Sessions
BI and Reporting Business Central Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Data Management Document Automation Document Management Dynamics 365 Dynamics NAV E-Commerce Expense Management

From the Blogs: SharePoint Best Practices, Enterprise Search Accelerator, Choosing a CRM Vendor, Data Migration Manager Tips

by Jared Berezin
Tips, Tricks, and Tools for Getting More from Microsoft Dynamics CRM
BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM E-Commerce Sales Sales & Marketing

New Service Pack Expands Internet Marketing Capabilities of CRM Online - Limited to adCenter

by Jason Gumpert
New Capabilities Follow Up on Demos at Convergence
Aerospace & Defense Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM E-Commerce Sales Sales & Marketing

From the Blogs: Tracking the Competition; Synchronization; Silverlight 2; and a Faster Jscript Export Tool in Dynamics CRM

by Jared Berezin
New Tools for Microsoft Dynamics CRM
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing

From the Blogs: CRM On-Premise vs On-Demand; Dynamic Duo; Dynamics Snap and AX 2009; Event Management Accelerator

by Jared Berezin
Instruction and tools for Microsoft Dynamics CRM and AX
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Sales Sales & Marketing

“We Try to Eliminate Anonymous Buyers”: Basketball Team Official

by Jason Gumpert
Sports Team Users of Microsoft Dynamics CRM Work to Integrate Customer Data from Multiple Software Databases
BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Financial Management Media & Entertainment Sales Sales & Marketing

From the Blogs: Dynamics AX 2009, CRM "v.Next", User Groups, CRM Accelerators, and Dynamics Demos

by Jared Berezin
Making More of Microsoft Dynamics AX and CRM, and User Groups
BI and Reporting Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Sales Sales & Marketing

From the Blogs: News About Dynamics Sure Step, Midsize Business Solutions, and CRM Issues

by Jason Gumpert
Tools, Advice, and Helpful Hints
Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics NAV Financial Management HR Management Sales

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Plauti Deduplicate at a glance

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Dynamics GP “Would You Rather?” with Syvantis

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Introducing The Knowledge Hub

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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

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How to keep Microsoft Dynamics creating value long after go-live.
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Deploying OpenClaw for Business: From Local Agent to Secure Business Infrastructure

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How to turn OpenClaw into secure, governed business infrastructure on Microsoft.
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5 Operational Gaps Manufacturers Must Address Before AI

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Assess your manufacturing organization's readiness for AI.
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The Ultimate Guide to Dynamics 365 | Expert Edition 2026

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Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

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Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations
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How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
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Unifying Operations with Microsoft Dynamics 365 Finance and Supply Chain Management

iTransition
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Scaling Consulting Services Delivery with Power Platform

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Centralized Customer Engagement Platform

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Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
Automotive BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Automate Power Platform Sales Sales & Marketing Sales and Operations Planning
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Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

Microsoft Dynamics 365 CE/CRM Health Check

Maximize Your Investments With a Dynamics 365 Health Check • Is CRM adoption meeting expectations? • Is CRM being used the...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

TextSMS4Dynamics - SMS Integration for Dynamics 365 CRM

TextSMS4Dynamics is a powerful SMS integration solution for Microsoft Dynamics 365 CRM and Dataverse that enables businesses...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Power Apps Power Platform Sales Unified Communication

LiveChat4Dynamics

LiveChat4Dynamics is a powerful Live Chat integration for Microsoft Dynamics 365 CRM and Dataverse that enables businesses to...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Power Apps Power Platform Sales Unified Communication
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