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From the Blogs: Tracking the Competition; Synchronization; Silverlight 2; and a Faster Jscript Export Tool in Dynamics CRM

by Jared Berezin
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When In Doubt, Look About: Tracking Competitors in Dynamics CRM: CRM Lady reminds users that tracking the competition is possible with Microsoft Dynamics CRM. She writes that in Dynamics CRM a firm can construct comprehensive competitor profiles against specific opportunities. These profiles can be easily built through the following steps:

Sales > Opportunities > Open an opportunity

Sales > Competitors > Add existing competitor

Offline and Online Synchronization in Microsoft Dynamics CRM: The Microsoft Dynamics CRM Team Blog announced the release of the first "Nuts and Bolts" article, Offline and Online Synchronization in Microsoft Dynamics CRM. This useful resource offers the following:

  • Answers to FAQ;

  • Multiple levels of complementary information to support a broader, multi-perspective understanding of the topic;

  • The baseline "principles" users require to begin to address related but tangential technical queries;

  • Structure content and present it with a "look and feel" that will be used consistently across all articles in the Nuts and Bolts Series;

  • Links to additional information and resources for the CRM offline and online synchronization processes.

Can Silverlight 2 Take CRM further? Ben Riga and Girish Raja, aka the Dynamics Duo, say YES it can. In a ...

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About Jared Berezin
Jared Berezin serves as a contributing writer to MSDynamicsWorld.com. With combined interests in technology and science, Jared previously served as a writer for Dana-Farber Cancer Institute, drafting scientific narrative reports on the latest advancements in cancer research. Jared has also served as associate marketing specialist for International Data Corporation (IDC), a market research firm. In this position, he planned and executed strategic marketing initiatives for IDC's software and services research programs, and wrote outbound communications to the press, existing clients, and prospects. Jared also has experience working for several local newspapers in eastern Massachusetts. Jared graduated with honors from Colby College with a BA in English and creative writing.
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