Dynamics CRM news & resources

Microsoft Urges ISVs Toward AppSource, Noting Range of Current and Future Opportunities

by Jason Gumpert
AppSource will help ISVs list their solutions, but it provides other less obvious benefits, Microsoft officials have advised at WPC 2016.
AppSource Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Microsoft Corporate Power Automate

Microsoft Reveals Dynamics 365 License Details, Clarifying The Future of AX, CRM, Project Madeira

by Jason Gumpert
Partners pack WPC sessions on Dynamics 365 licensing and packaging plans, but plenty of questions remain around pricing and more.
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Project Madeira WPC 2016

Jet Reports, TARGIT Partner in Benelux for Largest Microsoft Dynamics BI Practice in Region

by Dann Anthony Maurno
TARGIT MD Joost Tiggeler now MD of both operations for combined strength and reach in Benelux
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

At WPC 2016, Nadella Calls For Move Away From Software Suites, Toward Roled-Based Apps and Services

by Jason Gumpert
Dynamics 365 plays key role in Day One Vision presentation; Project Madeira and CRM Online updates expected later in the week.
BI and Reporting Customer Engagement Dynamics 365 Dynamics CRM

What Can Microsoft Dynamics Partners Expect From WPC 2016?

by Guus Krabbenborg
From executive changes to cloud momentum, Microsoft has much to update its partner channel on at this week’s sold out partner conference.
Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Microsoft Corporate WPC 2016

Microsoft Dynamics Partner Roundup: UK Utilities Win; User Management for AX; AX Solution Azure Migration

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
BI and Reporting Customer Relationship Mgmt Document Automation Dynamics AX Dynamics CRM E-Commerce Electronic Signatures Power Automate SaaS Utilities

Microsoft Execs Answer Early Questions on Dynamics 365 and AppSource

by Jason Gumpert
Microsoft CVPs Jujhar Singh and James Phillips write about the meaning of "365", the common data model, and what partners should do today.
Azure Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Internet of Things (IoT) Power BI Power BI Power Platform

With AppSource and Dynamics 365, Microsoft Reveals The Rest of Its Future Vision for Cloud Business Apps

by Jason Gumpert
Dynamics 365 evolves Microsoft’s CRM and ERP product suite for the cloud in a logical way, but businesses may need time to adjust.
Azure Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Power BI Power BI Power Platform

Microsoft Announces Dynamics 365, Its New Approach to Cloud-based Business Apps

by Jason Gumpert
Dynamics 365 and AppSource will launch in autumn 2016 as a new offering that can provide ERP and CRM capabilities and add-ons according to specific user needs.
Azure BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Business Rules Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management

Cobalt Introduces Microsoft Dynamics CRM Chatbot for Facebook Messenger, Skype

by Linda Rosencrance
Chatbot for Facebook Messenger and Skype users interacts with Dynamics CRM data.
Bots Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Social Networks

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

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Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
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