Dynamics CRM news & resources

Microsoft Envision discontinued, melts into Microsoft Ignite

by Dann Anthony Maurno
A boldly-conceived but poorly-received Envision 2016 put an end to Convergence and itself. Ignite now Microsoft’s landmark event.
Build 2017 Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Envision 2017 Finance and Operations Ignite 2017

Microsoft Dynamics 365 update to CRM partners includes unified client plans, CRM app improvements

by Jason Gumpert
From data warehousing to event management to IoT, Microsoft is pushing the CRM app suite of 365 forward.
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Data Migration Data Warehousing Dynamics 365 Dynamics CRM Event Management ExtremeCRM 2016

Scribe Software announces next-gen Scribe Online iPaaS, with open API, faster deployment

by Dann Anthony Maurno
Revamped user experience and open API aimed at simplifying, accelerating integrations by reducing custom code
Business Central Customer Engagement Data Integration Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations

Sharing economy in Microsoft Dynamics partner channel: Growth at Dynasource "talent on loan" portal

by Karen Kroll
Talent sharing offers partners an alternative to formal partnerships, mergers, acquisitions and losing out to bigger shops.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Marketing Microsoft Corporate Sales

Columbus acquires UK firm, bolstering Microsoft Dynamics 365, Office 365, cloud offerings

by Linda Rosencrance
Columbus’ UK footprint grows with acquisition of well-established Cambridge Online Systems
Commerce Customer Engagement Distribution Dynamics 365 Dynamics CRM Food & Beverage Manufacturing Retail

Bizible rolls out marketing solution for Microsoft Dynamics CRM

by Linda Rosencrance
Marketing intelligence solution aligns sales and marketing, measures campaign revenue, offers KPIs beyond lead generation
BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM KPIs Marketing Marketing Marketing Automation Sales

Microsoft Dynamics Partner Roundup: CRM Silver Cloud competency; NAV for healthcare; CPQ for Dynamics 365; Warehouse voice-enablement

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Business Central Configuration & Development Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics NAV E-Commerce Healthcare Inventory Management Invoice Processing Manufacturing

10 Ways Microsoft Dynamics 365 can help manufacturers through Brexit

by Billy Lyle
With a slow-down in manufacturing predicted, those who survive will do so by “delivering value beyond the invoice.” Dynamics 365 with its CRM and ERP cores helps deliver that...
Accounting BI and Reporting Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Manufacturing Manufacturing Marketing Marketing Automation Power Automate

Microsoft's Connected Field Service: Azure & Dynamics 365 make it practical, but start with the data

by Dann Anthony Maurno
Wherever field service is required, it can be done more effectively and cheaper – probably sold as a premium service. Dynamics 365 gives customers the same tools Rolls Royce ...
Aerospace & Defense Customer Engagement Data Integration Data Management Data Warehousing Distribution Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing

Norsync platform enables offline data sync for mobile Microsoft Dynamics CRM

by Dann Anthony Maurno
Quiet collaboration with Norwegian company enables cross-platform one-time coding for Dynamics CRM
Commerce Customer Engagement Data Integration Dynamics 365 Dynamics CRM Marketing Mobile Applications Rebates Retail Retail POS Sales Sales & Marketing

LATEST VENDOR RESOURCES

Dynamics GP “Would You Rather?” with Syvantis

Syvantis Technologies

Syvantis Learn | What is it?

Syvantis Technologies

SharePoint Metadata – Boost Dynamics 365 CRM Document Management & Searchability

Inogic

Introducing The Knowledge Hub

Coffee + Dunn

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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