Dynamics CRM news & resources

10 Ways Microsoft Dynamics 365 can help manufacturers through Brexit

by Billy Lyle
With a slow-down in manufacturing predicted, those who survive will do so by “delivering value beyond the invoice.” Dynamics 365 with its CRM and ERP cores helps deliver that...
Accounting BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Manufacturing Manufacturing Marketing Automation Power Automate

Microsoft's Connected Field Service: Azure & Dynamics 365 make it practical, but start with the data

by Dann Anthony Maurno
Wherever field service is required, it can be done more effectively and cheaper – probably sold as a premium service. Dynamics 365 gives customers the same tools Rolls Royce ...
Aerospace & Defense Customer Engagement Data Integration Data Management Data Warehousing Distribution Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing

Norsync platform enables offline data sync for mobile Microsoft Dynamics CRM

by Dann Anthony Maurno
Quiet collaboration with Norwegian company enables cross-platform one-time coding for Dynamics CRM
Commerce Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Dynamics 365 Dynamics CRM Mobile Applications Rebates Retail Retail POS Sales Sales & Marketing

Dynamics Profile: Microsoft MVP Andre Margono builds, finds motivation from CRM community

by Linda Rosencrance
Three-time Dynamics CRM MVP learned from experts willing to share their knowledge, like he does now.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Microsoft Dynamics Partner Roundup: CSP adds Dynamics 365; Dynamics AX for legal; Dynamics 365 extensions; NAV for Indian conglomerate

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Accounting BI and Reporting Business Central Construction Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Email Management Finance and Operations

Webcast preview: Why AX and CRM users owe themselves a strategic look at Microsoft Dynamics 365

by Dann Anthony Maurno
Tribridge’s Kevin Armstrong details why Dynamics 365 is unique in its field, and who (like Dynamics AX and CRM users and SMBs) should consider it  
Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online Finance and Operations Power Automate Upgrades

Digital transformation or an ERP upgrade? Depends on goals, industry, vision.

by Dann Anthony Maurno
Panorama Consulting’s Eric Kimberling describes the difference between the two, and how your priorities should inform your selection.
BI and Reporting Commerce Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Government Managed Services Manufacturing

From the Microsoft Dynamics CRM Blogs: Diagnostic web sign-in; Data migration from MySQL; Form headers in Dynamics 365; Relationship insights

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
Customer Engagement Data Migration Dynamics 365 Dynamics CRM Security

Dynamics User Group (DUG) bolsters leadership, plans new offerings

by Jason Gumpert
Two AX consulting veterans join Erik Ernst, plan to transform DUG into US non-profit entity.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations

What's new in Microsoft Dynamics CRM Portals

by Nicholas Hayduk
Partner relationship management, government support, advanced visualization and even new languages make for a very significant CRM Portals release.
BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Government Knowledge Management Portals Procurement

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2026 Tax Changes: What You Need to Know

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The Marketer's Guide to Meaningful Measurement

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2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Government Power Apps Power Automate Power Platform

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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