Dynamics CRM news & resources

3 Practical Tips For Effective BI Dashboard Design and Implementation

by Keyan Keihani
What it really takes to increase the usability of the visual information we produce
BI and Reporting Business Central Business Performance Mgmt Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs

Convergence 2015: What does a broader business customer focus mean for Microsoft Dynamics ERP and CRM?

by Jason Gumpert
As company's event schedule evolves, Dynamics ERP and CRM products remain a key component of broader business messaging, Microsoft says
Business Central Convergence 2015 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Microsoft Adopts ISO's International Cloud Privacy Standard for Dynamics CRM Online, Azure, Office 365

by Linda Rosencrance
CRM Online, Azure, and Office 365 meet the ISO/IEC 27018 standard for a uniform, international approach to protecting privacy for personal data stored in the cloud
Dynamics CRM Dynamics CRM Online Power Automate

Microsoft Dynamics Partner Roundup: CRM telephony; RMS payment; Fresh food partnership; Microsoft’s new social selling campaign

by Linda Rosencrance
A selection of announcements from around the Dynamics partner channel
CRM 2015 Commerce Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics RMS Food & Beverage

Acquisition by Columbus caps off a year of deal making for Microsoft Dynamics VAR InterDyn BMI

by Jason Gumpert
Columbus adds over 125 US employees and more nationwide exposure
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

After the Microsoft Dynamics Technical Conference: What AX and CRM professionals should know about the roadmap, cloud planning, and Power BI

by Jason Gumpert
AX and CRM R&D teams are finding a balance between rapid releases and sensible product planning, says analyst Andrew Snodgrass
AX 2012 R3 AX 7 Azure Cloud Dynamics AX Dynamics CRM Dynamics CRM Online Mobile Applications Power BI Power BI Power Platform

Microsoft Dynamics Partner Roundup: Gamification update; CRM director hired; AX wins in produce, baked goods

by Linda Rosencrance
A selection of recent announcements from around the Dynamics channel
Agriculture Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Food & Beverage Sales Sales & Marketing

Ready for something new? Get in on the Microsoft Dynamics CRM Spring 2015 release preview

by Jason Gumpert
Customers can preview the Spring 2015 release wave starting in March
CRM 2015 Carina Dynamics CRM Dynamics Marketing Hydra Social Listening Spica

KPMG acquires Microsoft Dynamics partner Crimsonwing

by Linda Rosencrance
KPMG Crimsonwing consolidates Dynamics staff of 350, with goal of doubling size over three years
Dynamics AX Dynamics CRM Resellers

Microsoft Dynamics Tech Conference 2015: CRM mobile app updates, UI performance gains coming

by Jason Gumpert
CRM attendee reporting was limited by NDAs, but Microsoft showed off 'exciting' improvements coming up in the roadmap
CRM 2015 Customer Relationship Mgmt Dynamics CRM

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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

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How to keep Microsoft Dynamics creating value long after go-live.
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The Ultimate Guide to Dynamics 365 | Expert Edition 2026

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Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

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Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

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Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
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Scaling Consulting Services Delivery with Power Platform

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Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

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Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Sales Automation for a Special Equipment Dealer

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How a special equipment dealer approached sales automation.
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Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

How Maxi Lift Connected Dynamics 365 Sales and Business Central to Streamline Quoting

New Dynamic
Deployment Planning Process Reduces Risk and Speeds Up Solution Design and Development and Development for Maxi-Lift
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Manufacturing Minerals Sales
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing
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