Dynamics CRM news & resources

Beyond Fall 2014, Microsoft Dynamics CRM team plans Capptain integration, broader marketing reach

by Jason Gumpert
Capptain integration is in the works, says CRM GM Jujhar Singh
BI and Reporting Business Performance Mgmt Business Process Mgmt CRM 2015 CRMUG Summit 2014 Capptain Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365

UG Summit Question: What’s next for Power BI and Microsoft Dynamics CRM?

by Jason Gumpert
Power BI integration to CRM Online remains a question in the roadmap - one that users and partners should be interested to hear Microsoft answer this week.
BI and Reporting Business Performance Mgmt CRMUG Summit 2014 Dynamics CRM KPIs Power BI Power BI Power Platform UG Conference 2014

Microsoft Dynamics Marketing has evolved past its MarketingPilot origins, CRM exec says

by Valerie Miller
Dynamics CRM Director of Product Marketing Angela Bandlow talks about the evolution of Dynamics Marketing and the expanding opportunity for the CRM product line
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Marketing Resource Mgmt (MRM) MarketingPilot

Microsoft's new push for Dynamics Marketing renews discussion on Dynamics CRM marketing solution choices

by Valerie Miller
Opinions still vary widely on the impact of Microsoft's increased efforts to sell CRM partners on the Dynamics Marketing opportunity
CRM 2015 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Microsoft Dynamics Partner Roundup: Parature integration; Employee-customer collaboration; Field services portal; Fueling industry POS

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AX 2012 R3 CRM 2013 Collaborative Workspaces Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics SL

Microsoft ambitious on plan to boost productivity, mobility with Dynamics CRM 2015 and beyond

by Valerie Miller
CRM Online a key component of the future strategy, including a continuing platform evolution
Dynamics CRM Dynamics CRM Online eXtremeCRM 2014

How Shanghai’s Xuhui District uses Microsoft Dynamics CRM to serve citizens

by Linda Rosencrance
Improving management of the district’s social administrative affairs, social assistance and welfare, marriage and adoption services, and community management and services
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Government xRM

Mobility for Dynamics CRM has advanced, but customers still require a trusted guide, Microsoft advises

by Valerie Miller
Mobile apps for Dynamics CRM have improved in the last 2 years, but customer needs vary greatly, partners told
CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

Microsoft announces special pricing on Dynamics CRM Online + Office 365 + Power BI

by Jason Gumpert
$65 per user per month pricing for sales productivity goes after Salesforce on cost
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Power BI Power BI Power Platform

Microsoft betting on continued Dynamics CRM Online growth, exec says

by Valerie Miller
Microsoft's pushing for CRM Online margin, revenue growth, and more head to head competition with Salesforce
CRM Online Dynamics CRM Salesforce.com eXtremeCRM 2014

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Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
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How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

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Are outdated inspection processes slowing your team down?
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

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Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

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Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

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Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

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EMCO Streamlines Services With Microsoft Dynamics 365 Sales

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Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

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Mazda increases engagement 200% with immersive website

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Driving industry trends with an immersive platform that is exceeding expectations.

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Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
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ClickLearn

ClickLearn is the market leading solution for creating user instructions, e-learning and process videos for Microsoft...
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