Dynamics 365 news & resources

Contacts: The foundation of CRM in Dynamics 365 Business Central

by Robb Delprado

How to use Marketing Setups to enable another level of customer management

Business Central Collections Management Customer Relationship Mgmt Dynamics 365 Dynamics NAV Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 CRM blogs

Copilot Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales Sales & Marketing

AI Agent and Copilot Summit Preview: Equipping Microsoft Customers with AI Strategies to Drive Business Results

by Eamon McCarthy Earls

AlphaBOLD’s Tayyab Ali explains his firm’s approach to delivering AI-based solutions to Microsoft Biz Apps customers

AI Agent & Copilot Summit 2025 Business Process Mgmt Copilot Dynamics 365 Power Platform

From the Microsoft Dynamics 365 Finance and Supply Chain Management blogs: Open forms in edit mode; Purchase requisitions; Negative inventory; Tax calculation

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs

Dynamics 365 Dynamics AX Finance and Operations Inventory Management Purchasing Tax Management

From the Microsoft Dynamics 365 Business Central blogs: Approval workflows; Accounts payable; Item tracking; Personalization features

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 Business Central blogs

AP Automation Business Central Business Process Mgmt Dynamics 365 Dynamics NAV Inventory Management Power Automate Power Platform Workflow Management

Microsoft Dynamics Partner Roundup: Indonesia acquisition; Life sciences partnership; Partner executive hire; AEC win

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Architecture Business Central Construction Customer Engagement Dynamics 365 Engineering Finance and Operations Life Sciences Manufacturing Regulatory Compliance

From the Microsoft Dynamics GP Blogs: March 2025 hotfix; GP vs BC differences; Power of AI; Planning for the future

by MSDW Reporter

A selection of the latest insight from the Dynamics GP blogs

Business Central Copilot Dynamics 365 Dynamics GP

Azure Updates: EU Data Boundary; Azure Foundry; Elastic SAN

by MSDW Reporter

The latest Azure updates

AI and Machine Learning Azure Compute Databases Development Dynamics 365 Integration Power Platform Security Storage

MSDW Podcast: Mekorma's evolution in the Dynamics 365 Business Central channel

by MSDW Reporter

An update on Mekorma's v1.0 product launch for Business Central

AP Automation Business Central Dynamics 365 Dynamics GP Dynamics NAV Financial Management

Microsoft announces new AI agents, accelerator program for sellers

by Jason Gumpert

New Sales Agent can close some sales on its own, Microsoft claims

Copilot Customer Engagement Customer Service Dynamics 365 Field Service Sales Sales & Marketing

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia

2026 Application Access Governance Report

Fastpath, now part of Delinea

What can confidence in access controls conceal and how should leaders prepare for the AI era?

AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio

Where CRM friction is slowing revenue growth and how modernization can help.

Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico

Where 3PL billing processes quietly lose cash and margin.

3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic

GP to BC, AI in AP, and the data behind smarter finance modernization.

AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data

How to use AI to create a vendor-ready payroll plan in hours instead of weeks.

AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing

More Dynamics 365 White Papers

Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works

Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.

AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM

How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.

Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS

How Colliers cut Dynamics 365 F&O testing from days to hours.

Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti

How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.

AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory

Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS

Business Central Dynamics 365 Warehouse Management

More Dynamics 365 Case Studies

Dynamics 365 x FreightPOP Shipping Integration One-Pager

Dynamics 365 Freight Freight Management Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management Supply Chain Management

Bluestar PLM for Business Central: Embedded PLM for Dynamics 365 Business Central

Bluestar PLM for Business Central helps discrete manufacturers connect engineering and operations by managing product data...

Aerospace & Defense Automotive Bill Of Material Mgmt Business Central CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Industrial Equipment

Bluestar PLM: PLM Embedded in Dynamics 365 Finance and Supply Chain Management

Bluestar PLM is a product lifecycle management application that runs natively inside Microsoft Dynamics 365 Finance and...

Aerospace & Defense Automotive Bill Of Material Mgmt CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Finance and Operations Industrial Equipment

Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...

Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Backup4Dynamics - Automated Backup, Granular Restore & Disaster Recovery for Microsoft Dynamics 365 CRM

Backup4Dynamics is an automated backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse that protects your...

Azure Dynamics 365