Dynamics 365 news & resources

Strategies for Elevating Sales Performance with Microsoft Dynamics CRM

by Satish Reddy
Check out five strategies for simplifying the Dynamics 365 CRM interface to empower sales teams to exceed their quotas and drive business growth
Customer Engagement Dynamics 365
Copilot for Dynamics 365 Customer Insights

Microsoft announces new retail-focused AI and data tools and partnerships

by Jason Gumpert
Industry updates coming to Cloud for Retail, Dynamics 365 Customer Insights, Azure Open AI Service
AI and Machine Learning Azure BI and Reporting Communications Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 E-Commerce NRF 2024 Project Management

Field Service: Death by a thousand paper cuts?

by Satish Reddy
What factors are keeping field service teams on their paper-based processes?
Construction Customer Engagement Customer Service Data Integration Dynamics 365 Field Service Manufacturing Mobile Applications Professional Services Property Management User Adoption

Travel Insurance Industry’s Email Problem: Storage strategies for Microsoft customers

by Ankit Shah
In an email-intensive industry like travel insurance, organizations need a plan to avoid costly storage mistakes
Azure BI and Reporting Customer Engagement Customer Service Data Management Data Warehousing Databases Dynamics 365 Email Management Insurance Sales Storage
DynamicsMinds 2024

DynamicsMinds 2024 Preview: Community members share memories, tips

by MSDW Reporter
Six community members share their outlook on the growing community event
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV DynamicsMinds 2024 Finance and Operations Power Platform
Stacks of coins

Transitioning From Financial Planning & Analysis to xP&A

by Dennis Carriere
What it takes to provide a single source of truth for analysts and decision makers
Azure BI and Reporting Business Central Business Performance Mgmt Corporate Perf Mgmt (CPM) Databases Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Management

From the Microsoft Dynamics 365 Business Central blogs: SecretText support; Actionable errors; Upcoming features; Connect with D365 Sales

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 Business Central blogs
Business Central Data Integration Dynamics 365 Dynamics NAV Security

From the Microsoft Dynamics 365 Finance and Operations Blogs: Batch jobs; Copilot & implementation portal; Microsoft Dev Box; Sysadmin role assignments

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 Finance and Operations blogs
Azure Development Dynamics 365 Dynamics AX Finance and Operations Portals User Management

Microsoft Dynamics Partner Roundup: VAR acquisition; Enterprise deployment; F&SCM customer wins

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Dynamics 365 Finance and Operations Financial Services Food & Beverage Industrial Equipment Lease Management Manufacturing

ESG: The promise of e-liability reporting for modern value chains

by Ludwig Reinhard
What role can Microsoft Power Platform and Dynamics 365 play in illuminating the environmental impacts of production?
Automotive Dynamics 365 Energy Environmental Sustainability Finance and Operations Manufacturing Manufacturing Power Apps Power Automate Power BI Power Platform Regulatory Compliance

LATEST VENDOR RESOURCES

Download or Open a Dynamics 365 Finance & Operations Report in Excel

Encore Business Solutions

AI Business Solutions Partner Show, October 2025: Accelerating SMB Sales with Microsoft’s Craig Crescas

TD SYNNEX

Automate 3PL Billing & Freight Reconciliation with Avantiico’s 3PL Automation Cloud for Dynamics 365 F&SCM

Avantiico

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Coffee + Dunn

How to Infuse AI into Microsoft Business Applications

HSO
More Dynamics 365 Videos

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

MSDW Features
Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
AP Automation BI and Reporting Business Central Dynamics 365 Dynamics NAV E-Commerce EDI Expense Management Payment Processing

Master Your Budgeting Process

Solver
Guiding you through creating a successful annual budget
Budgeting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management
More Dynamics 365 White Papers

AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
More Dynamics 365 Case Studies

PlanAutomate Project Analyst AI Overview

Download the 2-page brochure to learn more about PlanAutomate's AI Analyst included in their software. Don’t settle for “book...
Aerospace & Defense Architecture Chemicals Construction Customer Engagement Dynamics 365 Dynamics AX Energy Engineering Finance and Operations Government Government Contractors

PlanAutomate Overview

Download this 2-page brochure that provides a high-level overview of PlanAutomate, our solutions, and services for project...
Aerospace & Defense Architecture Business Process Mgmt Construction Customer Engagement Dynamics 365 Dynamics AX Energy Engineering Finance and Operations Financial Management Government

User Adoption Monitor – Track, Measure & Improve Dynamics 365 CRM Engagement

User Adoption Monitor is an intelligent user activity tracking and performance analytics app for Microsoft Dynamics 365 CRM...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

PlanAutomate Quick Guide

This Quick Guide will help you understand PlanAutomate and Project Automation for Dynamics 365 Finance at a high-level and...
Aerospace & Defense Architecture Chemicals Construction Customer Engagement Dynamics 365 Energy Engineering Finance and Operations Government Contractors Industrial Equipment Life Sciences

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM

Map My Relationships is an advanced visualization app for Microsoft Dynamics 365 CRM and Dataverse, designed to help users...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales
More Dynamics 365 Solutions