Dynamics 365 news & resources

CRM Horror Stories: A Dynamics 365 CE Customization Cautionary Tale

by MSDW Reporter
Over a stagnant two-year project, the customer found themselves saddled with high costs and an overly-complex system
Customer Engagement Dynamics 365

MSDW Podcast: Invoice and Payments Automation in Dynamics 365 Business Central

by MSDW Reporter
AP Automation Business Central Dynamics 365 Dynamics NAV Invoice Processing MSDW Podcast Payment Processing Security

From the Microsoft Dynamics 365 CRM Blogs: Group opportunities; SharePoint integration; Real-time marketing forms; Routing work items

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 CRM blogs
AI and Machine Learning Azure Customer Engagement Data Integration Dynamics 365 Dynamics CRM Security

12 Key Takeaways Microsoft Dynamics SCM & AX Users Can Expect from the Supply Chain Showcase

by Anya Ciecierski
Our expert presenters preview the insights and information they will share at the event
Dynamics 365 Dynamics AX EDI Enterprise Asset Mgmt Finance and Operations Sales/Product Configurator Shipping Supply Chain Management
Home decor

22 Benefits of eCommerce for Home Décor and Furniture Businesses

by Vishnu Modi
Market reach, customer experience, operational efficiency, and other benefits of integrating eCommerce with other business systems
Business Central Business Process Mgmt Customer Engagement Data Integration Design & Decorating Dynamics 365 E-Commerce Finance and Operations Furniture

Microsoft Dynamics Partner Roundup: VAR funding; New integration; BC reporting; Partner network update

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Manufacturing

Biz Apps Classroom, Episode 7: What's Next?

by MSDW Reporter
Biz Apps Classroom Dynamics 365 MSDW Podcast Power Platform Training

DynamicsCon 2024 Preview: Growing Microsoft Business Apps event heads to Denver

by MSDW Reporter
Attendees are gearing up for a year of connecting over Dynamics 365 technology, AI, and new directions from Microsoft
Azure Business Central Customer Engagement Dynamics 365 DynamicsCon May 2024 Finance and Operations Power Apps Power Automate Power BI Power Pages Power Platform

From the Microsoft Dynamics 365 Finance and Operations Blogs: Safety stock journals; XDS security roles; Sales tax calculation bug; Open an Outlook email

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 Finance and Operations blogs
Accounting Dynamics 365 Dynamics AX Email Management Finance and Operations Inventory Management Security Supply Chain Management

Microsoft Dynamics Partner Roundup: New hires; Acquisitions; Integration

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Dynamics 365 Dynamics GP Education Government Not For Profit Quality Control Time & Attendance

LATEST VENDOR RESOURCES

Managing Projects in Dynamics 365 Finance: Today's Best AI Use Case

PlanAutomate

Beyond the Summit: Key Takeaways from Dynamics Community 2025

Invoiced by Flywire

Distribution - AI for Supply Chain Sustainability

ENAVATE

LPA Lays the Groundwork for a Data-Driven Future with Dynamics 365 and aec360

HSO

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

HSO
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The Importance of Integrating Payment Connectors with Microsoft Dynamics 365

Evenica
How to enhance business efficiency and the customer experience with Evenica's e4Payment
Commerce Dynamics 365 Finance and Operations Payment Processing

Microsoft Project Operations or PlanAutomate: Which is Right for Your D365 Environment?

PlanAutomate
Are your projects too complex for out-of-the-box D365?
Dynamics 365 Enterprise Asset Mgmt Finance and Operations

Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
More Dynamics 365 White Papers

AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
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WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management

PayFlow Agent by HSO: Smarter Vendor Communication Starts Here

Designed for Finance. Built with Microsoft. Delivered by HSO. Leverage the power of Microsoft Dynamics 365, Copilot Studio...
Accounting Architecture Billing Construction Copilot Document Automation Dynamics 365 E-Invoicing Email Management Engineering Finance and Operations Financial Services

Time Entry Agent by HSO: Smarter Time Entry Starts Here

Services-focused. Microsoft-powered. HSO-delivered. The Time Entry Copilot Agent combines the familiarity of Microsoft Teams...
Architecture Construction Copilot Dynamics 365 Engineering Expense Management Finance and Operations Financial Services Government Legal Manufacturing Not For Profit
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