Dynamics 365 news & resources

Ignite 2023: Microsoft aims for technician, manager productivity gains with AI in Dynamics 365 Field Service

by Jason Gumpert
A preview of Copilot in Microsoft Dynamics 365 Field Service will aim to improve productivity for both technicians and managers
Customer Engagement Customer Experience (CX) Customer Service Data Integration Dynamics 365 Field Service Field Service Finance and Operations Financial Management Ignite 2023 Inventory Management Sales

Ignite 2023: Microsoft broadens role-based generative AI with Copilot for Service preview

by Jason Gumpert
Preview in December will offer pre-built CRM and contact center app integrations
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Ignite 2023 Knowledge Management Sales & Marketing Service Management

TechFluent founder and Microsoft MVP Liz McGlennen joins Dynamics User Group to continue learning and development mission

by Linda Rosencrance
New role supports McGlennen's goal to accelerate the TechFluent mission
Dynamics 365

From the Microsoft Dynamics 365 Business Central Blogs: SaaS questions; Add fields to pages; Code analyzers; Field validation errors

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 Business Central blogs
Business Central Dynamics 365 Dynamics NAV

Microsoft Dynamics Partner Roundup: Invoice automation: Acquisition: Partner designations: Workforce management partnership

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Dynamics 365
Microsoft's Brian Nielsen and Kenny Nybo Pontoppidan

Microsoft Dynamics 365 Business Central aims for ubiquitous BI across the app, Excel, Power BI

by Jason Gumpert
Current reporting plans will continue to deliver updates over next three releases and beyond
BI and Reporting Business Central Business Performance Mgmt Data Warehousing Directions EMEA 2023 Dynamics 365 Dynamics NAV KPIs Power BI Power Platform

SignUp Software powers growth with broader international presence, product advances in e-invoicing and travel & expense

by Jason Gumpert
CEO Olof Hedin discusses the company’s latest plans and priorities under new ownership by a private equity firm
AP Automation Business Central Document Automation Dynamics 365 Dynamics AX Dynamics NAV Expense Management Finance and Operations Invoice Processing

Directions EMEA 2023: Microsoft outlines new and updated incentives, programs for Dynamics 365 Business Central partners

by Jason Gumpert
New exams, migration funding, and hiring initiatives are designed to encourage next wave of customer growth
Business Central Directions EMEA 2023 Dynamics 365 Dynamics NAV
Dynamics 365 SCM Collaborative Planning (Source: Microsoft)

Microsoft bolsters Dynamics 365 Supply Chain Management with copilot and demand planning capabilities

by MSDW Reporter
Microsoft broadens copilot options for Dynamics 365 Supply Chain Management
BI and Reporting Collaborative Workspaces Commerce Demand Planning Dynamics 365 Dynamics AX E-Commerce Finance and Operations Retail Supply Chain Management
Directions EMEA 2023 amphitheater

Directions EMEA 2023: More Copilot, integration points coming to Microsoft Dynamics 365 Business Central

by Jason Gumpert
Copilot features will both save users time and redefine some traditional interaction patterns, Microsoft executives believe
AI and Machine Learning Accounting Azure Banking Business Central Directions EMEA 2023 Document Automation Dynamics 365 Dynamics NAV Financial Management

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Dynamics GP and Dynamics 365 Business Central Differences - Chart of Accounts

Encore Business Solutions

How to Overcome CRM Document Storage Issues & Security Risks

Inogic

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

Budgeting from the Dark Side - Is there any hope?

Dynamic Budgets

D365/GP Budgeting Woes - The Hidden Cost of Skipping Allocations

Dynamic Budgets
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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