Copilot news & resources

From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing
Ralph Haupter

Ralph Haupter is leading Microsoft’s new SME&C partner organization

by Jason Gumpert
Moving from Microsoft EMEA leadership, Haupter will report to Judson Althoff
Azure Copilot Dynamics 365 Microsoft Corporate Power Platform
MSDW Podcast: Previewing the AI Agent and Copilot Summit 2025

MSDW Podcast: Previewing the AI Agent and Copilot Summit North America 2025 with DCI's John Siefert

by MSDW Reporter
The latest Microsoft speakers, session plans, and on-site experiences
AI Agent & Copilot Summit 2025 Copilot Dynamics 365 MSDW Podcast Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Copilot Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Business Central blogs: CFOs and finance; Streamline annual budget; Customize reports/dashboards; Copilot in D365BC

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Copilot Dynamics 365 Dynamics NAV
AI Agent & Copilot Summit 2025 banner

Event Preview: AI Agent & Copilot Summit NA 2025 to spotlight future of Microsoft enterprise technology

by MSDW Reporter
Reviewing the event's origins, themes, featured speakers, and locale
AI Agent & Copilot Summit 2025 Copilot Copilot Studio Dynamics 365 Power Platform

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Pharma expense management; Purchase order; Inventory control; AI in D365 F&O

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
Copilot Dynamics 365 Dynamics AX Expense Management Finance and Operations Inventory Management Order Management Purchasing
nadella-cloud-everyone.jpg

Microsoft 2025 Q2 performance details: Channel scaling (not AI) is an Azure pain point

by Jason Gumpert
Also: Welcoming DeepSeek, Fabric and Power BI growth, Copilot usage intensity, and Dynamics 365 wins
AI and Machine Learning Azure Copilot Dynamics 365 Microsoft Corporate
msft-sign-building.jpg

Microsoft 2025 Q2 Earnings: Cloud and AI revenue climb

by MSDW Reporter
Azure revenue growth met estimates; Dynamics 365 revenue grew 19%
Azure Copilot Dynamics 365 Microsoft Corporate
Customer Knowledge Management Agent

Microsoft to shutter Smart Assist in Dynamics 365 Customer Service this year, urging users toward Copilot

by MSDW Reporter
Support for the feature ends June 2, 2025 with removal by end of the year
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management

LATEST VENDOR RESOURCES

All-New AI Chat Assistant for Dynamics 365 WhatsApp Integration

Inogic

Copilot Chronicles, October 2025: Creating Agent Orchestration Systems with Azure Logic Apps, Copilot Studio and Semantic Kernel

MSDW Features

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

FY26 Microsoft Partner Landscape: Strategic Intelligence for Market Leaders

MSDW Features

Microsoft Dynamics 365 Business Central Release Wave 2 2025

WebSan Solutions
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

8 Keys to Success with AI

360 Visibility
What separates a successful AI implementation with a failed one
Copilot

Why Your ERP Can't Do it All: A Finance Leader's Guide to CPM

Vena Solutions
Upgrade planning beyond Excel. Discover how Dynamics users streamline forecasting with CPM, no ERP replacement needed
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Dynamics GP Dynamics NAV

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics NAV Electronic Signatures Energy

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI

Safety Logbook

Streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Website | AppSource | On-Demand...
Azure Business Central Copilot Distribution Distribution Dynamics 365 HR Management Manufacturing Manufacturing Warehouse Management
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