Copilot news & resources

AI Agent and Copilot Summit 2025: Microsoft, partners focus on agent-led scenarios

by Jason Gumpert
Business leaders discuss business use cases around AI at AI Agent and Copilot Summit NA 2025
AI and Machine Learning Azure Compute Copilot Development Dynamics 365 Integration

AI Agent & Copilot Summit 2025: Sharpen your agent skills, Microsoft execs advise

by Jason Gumpert
Major advances in agent technology could accelerate autonomy, Microsoft believes
AI Agent & Copilot Summit 2025 Business Process Mgmt Copilot Copilot Studio Dynamics 365 Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing
AlphaBOLD

AI Agent and Copilot Summit Preview: Equipping Microsoft Customers with AI Strategies to Drive Business Results

by Eamon McCarthy Earls
AlphaBOLD’s Tayyab Ali explains his firm’s approach to delivering AI-based solutions to Microsoft Biz Apps customers
AI Agent & Copilot Summit 2025 Business Process Mgmt Copilot Dynamics 365 Power Platform

From the Microsoft Dynamics GP Blogs: March 2025 hotfix; GP vs BC differences; Power of AI; Planning for the future

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
Business Central Copilot Dynamics 365 Dynamics GP
Microsoft Sales Agent

Microsoft announces new AI agents, accelerator program for sellers

by Jason Gumpert
New Sales Agent can close some sales on its own, Microsoft claims
Copilot Customer Engagement Customer Service Dynamics 365 Field Service Sales Sales & Marketing

From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing
Ralph Haupter

Ralph Haupter is leading Microsoft’s new SME&C partner organization

by Jason Gumpert
Moving from Microsoft EMEA leadership, Haupter will report to Judson Althoff
Azure Copilot Dynamics 365 Microsoft Corporate Power Platform
MSDW Podcast: Previewing the AI Agent and Copilot Summit 2025

MSDW Podcast: Previewing the AI Agent and Copilot Summit North America 2025 with DCI's John Siefert

by MSDW Reporter
The latest Microsoft speakers, session plans, and on-site experiences
AI Agent & Copilot Summit 2025 Copilot Dynamics 365 MSDW Podcast Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Copilot Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Power Platform Sales Sales & Marketing

LATEST VENDOR RESOURCES

Align Inventory with Demand and Optimize Vendor-Driven Purchasing.

Insight Works

Key Guidelines and Factors to Keep in Mind When Getting Started with AI

WebSan Solutions

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features

Inventory Counts in Business Central: Common Pitfalls and How to Overcome Them

Insight Works

Connecting the Dynamics Universe at Community Summit North America

MSDW Features
More Copilot Videos

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

Ultimate Compliance Checklist - D365 F&SCM Security & Licensing

Executive Automats
A practical, expert-developed tool for you
Auditing Automated Testing Azure Copilot Dynamics 365 Dynamics AX Governance, Risk, and Compliance (GRC) Manufacturing Power BI Power Platform Purview Security

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

The AI Finance Playbook: Secrets to Faster, Smarter Decision-Making

Dynamics Square USA
Get real-time insights for smarter decision-making
Copilot Dynamics 365 Dynamics AX Finance and Operations
More Copilot White Papers

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics NAV Electronic Signatures Energy Sales Insights

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit
More Copilot Case Studies
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