Copilot news & resources

From the Microsoft Power Platform blogs: Copilot administration; Named formulas; Text functions; Planner task reminder

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Power Apps Power Automate Power Platform Workflow Management

Microsoft Dynamics Partner Roundup: AI for food & beverage; Quality management training; Equipment finance lifecycle solution updates

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Copilot Dynamics 365 Finance and Operations Financial Management Food & Beverage Quality Control

Biz Apps Classroom, Ep. 17: Power Platform Community Conference 2024 Preview with Lisa Crosbie

by MSDW Reporter
Lisa's AI-centric workshop at #PPCC24 takes a different approach to introducing AI and Copilot concepts
Biz Apps Classroom Copilot Copilot Studio Customer Engagement Dynamics 365 MSDW Podcast Power Apps Power Automate Power Platform Power Platform Community Conference 2024

MSDW Podcast: Why CTI is a customer service game-changer, with Upland Software

by MSDW Reporter
Why CTI holds a fascinating place among IT assets as a bridge between AI and customer experience
Contact Center Contact Center Copilot Customer Engagement Customer Experience (CX) Customer Service Customer Service Dynamics 365 Dynamics CRM MSDW Podcast Telephony

HSO acquires New Zealand-based data and AI specialist Aware

by MSDW Reporter
This is HSO’s sixth acquisition since 2019’s Carlyle investment
AI and Machine Learning Azure BI and Reporting Copilot Data Management Databases Dynamics 365

From the Microsoft Dynamics 365 CRM Blogs: Sales Copilot features; Streamline workflows; Omnichannel tools; SharePoint integration permissions

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM/CE blogs
Copilot Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Sales & Marketing

From the Microsoft Dynamics 365 Business Central blogs: Job queue fix; Power Automate integration; Auditing, tracking changes; Copilot features

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Business Process Mgmt Copilot Dynamics 365 Power Automate Power Platform Workflow Management
Gold and silver

Microsoft to update partner benefits packages, retire gold and silver in 2025

by MSDW Reporter
Copilot, Defender for Endpoint, and other product licenses to be added to packages
AI and Machine Learning Azure Copilot Dynamics 365 Security

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