Copilot news & resources

From the Microsoft Dynamics 365 CRM Blogs: Field service bookings; Improve sales efficiency; Routing rule administration; Field Service schedule board

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Contact Center Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Email Management Field Service Field Service Sales

From the Microsoft Dynamics 365 Business Central blogs: Export data to Excel; Generate launch.json; Preview PDF attachments; Agent capabilities

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Copilot Document Automation Dynamics 365 Dynamics NAV Sales Order Processing
Copilot Studio computer user invoice processing test

Microsoft plans Copilot Studio ‘computer use’ for enhanced RPA scenarios

by Jason Gumpert
The alternative to traditional RPA can interact with on-screen graphical user interfaces, but with more adaptability, says Microsoft
Business Process Mgmt Copilot Copilot Studio Power Automate Power Platform Robotic Process Automation (RPA)

From the Microsoft Dynamics 365 Business Central blogs: Item types; UserControlHost page type; Analysis mode; CardPageId

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Copilot Dynamics 365 Dynamics NAV
Directions North America 2025 stage

Directions North America 2025: Rolling out the AI red carpet with more Business Central partner tools, consumption options

by Jason Gumpert
Microsoft presented ISV-built AI solutions and consumption models, new service stats, and test tools
AI Business Central Copilot Directions NA 2025 Dynamics 365 Dynamics NAV
Directions North America 2025 on stage with Jannik Bausager

Directions North America 2025: Business Central customer base hits new growth mark, AI features progress

by Jason Gumpert
Agent experiences key to Business Central’s success in the marketplace, execs tell the partner channel
AP Automation Business Central Copilot Copilot Studio Directions NA 2025 Dynamics 365 Dynamics GP Dynamics NAV Power Platform Sales Order Processing Sales Quoting

From the Microsoft Power Platform blogs: Microsoft Clarity integration; Card gallery; Quickly fill forms with AI; Copilot for text inputs

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Content Management Copilot Power Apps Power Pages Power Platform
Teams alert in Teams with Open Copilot summary prompt

FabCon 2025, Day 2: At ten years old, Power BI progresses within Fabric and Copilot momentum

by Jason Gumpert
Ambitious Copilot vision will take time to realize, product team indicates
BI and Reporting Copilot Fabric Microsoft Fabric Community Conference 2025 Power BI Power Platform
Microsoft Fabric Community Conference logo

FabCon 2025: Microsoft expands data agent capabilities, reveals OneLake security

by Jason Gumpert
With over 19,000 customers, it is the company’s fastest growing analytics platform
Azure Copilot Fabric Microsoft Fabric Community Conference 2025
Deep reasoning in Copilot Studio | Source: Microsoft

Microsoft goes deep on new Copilot Studio and M365 research and reasoning features

by Jason Gumpert
OpenAI-based capabilities will allow for “highly skilled expertise” in analysis, says Microsoft execs
AI and Machine Learning Azure Business Process Mgmt Copilot Copilot Studio Power Automate Power Platform

LATEST VENDOR RESOURCES

Copilot Chronicles, August 2025: Minimizing Data Risks & Enabling Secure AI​

MSDW Features

The Free Safety Logbook App for Business Central

Insight Works

Copilot Assistant in Dynamics 365 Business Central

WebSan Solutions

Unlock the Power of Free Apps in Business Central

Insight Works

Billing Policy Set-up for Microsoft Copilot and AI Agents

WebSan Solutions
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Why Your ERP Can't Do it All: A Finance Leader's Guide to CPM

Vena Solutions
Upgrade planning beyond Excel. Discover how Dynamics users streamline forecasting with CPM, no ERP replacement needed
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Dynamics GP Dynamics NAV

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

Ultimate Compliance Checklist - D365 F&SCM Security & Licensing

Executive Automats
A practical, expert-developed tool for you
Auditing Automated Testing Azure Copilot Dynamics 365 Dynamics AX Governance, Risk, and Compliance (GRC) Manufacturing Power BI Power Platform Purview Security

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365
More Copilot White Papers

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics NAV Electronic Signatures Energy Sales Insights

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit
More Copilot Case Studies

Safety Logbook

Streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Website | AppSource | On-Demand...
AI Azure Business Central Copilot Distribution Distribution Dynamics 365 HR Management Manufacturing Manufacturing Warehouse Management
More Copilot Solutions