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ColorCloud 2026: Microsoft urges orgs to scale AI agent deployment

by Jason Gumpert
With MCP gaining momentum and Biz Apps evolving, Microsoft execs want to see armies of agents across the customer base
Azure ColorCloud 2026 Copilot Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: M365 Copilot vs. Copilot Chat for CRM users; CRM for manufacturing; D365 Sales agents; Copilot email templates; Marketing data

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot Customer Engagement Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales Sales & Marketing
Power App data table in Microsoft 365 Copilot

Microsoft brings Power Apps closer to M365 Copilot with structured data access

by MSDW Reporter
Now in public preview, model-driven apps can each offer their own MCP server for use by M365 Copilot
Copilot Customer Engagement Data Management Dataverse (CDS) Dynamics 365 Power Apps Power Platform
Service Agent in Microsoft 365 Copilot

Microsoft details Service Agent capabilities in Microsoft 365 Copilot

by Jason Gumpert
Agent reaches public preview with initial set of capability areas revealed
Copilot Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Platform

From the Microsoft Power Platform blogs: Copilot Studio code interpreter; Cost of agents; Copilot Studio ALM; SharePoint item permissions

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Power Automate Power Platform

MSDW Podcast: AI Agent & Copilot Summit 2026 Recap

by MSDW Reporter
Discussing headless commerce, customer sentiment, development outlook, adoption challenges, and more
AI and Machine Learning Azure BI and Reporting Business Central Copilot Copilot Studio Customer Engagement Data Management Dynamics 365 Finance and Operations MSDW Podcast Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: What’s new in Customer Service; Managing release waves; Configuring AI models; Sales prediction

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Sales

From the Microsoft Power Platform blogs: Low-code plug-ins for Copilot; Power Pages plug-in and Claude Code; Connect external barcode scanner to Power Apps; 'Get items' in Power Automate

by MSDW Reporter
A selection of the latest insights from the Power Platform blogs
Copilot Power Apps Power Automate Power Pages Power Platform
AI Agent & Copilot Summit sing and palm trees

AI Agent & Copilot Summit 2026: Customers take measure of AI gains

by Jason Gumpert
At AI Agent & Copilot Summit 2026 in San Diego, presenters shared stories of the work going into AI initiatives today, ranging from intense to measured
AI Agent & Copilot Summit 2026 Azure Business Process Mgmt Copilot Copilot Studio Dynamics 365 Power Platform
AI Agent & Copilot Summit NA 2026

AI Agent & Copilot Summit 2026: Microsoft predicts agent-operated orgs as partners preach user adoption

by Jason Gumpert
A rapidly evolving AI platform and differing visions challenge Microsoft customers
AI Agent & Copilot Summit 2026 AI and Machine Learning Azure Business Performance Mgmt Business Process Mgmt Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Finance and Operations Power Platform

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

8 Free Business Central Apps for Warehouse, Shipping, Production, and Safety

Insight Works

Work IQ: Unlock More Value from SharePoint with Microsoft 365 Copilot

Velosio

Warehouse Insight 3.0: A First Look for Business Central Partners and End-users

Insight Works
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2026 Application Access Governance Report

Fastpath, now part of Delinea
What can confidence in access controls conceal and how should leaders prepare for the AI era?
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio
Where CRM friction is slowing revenue growth and how modernization can help.
Copilot Customer Engagement Dynamics 365

Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

Deploying OpenClaw for Business: From Local Agent to Secure Business Infrastructure

RapidStart
How to turn OpenClaw into secure, governed business infrastructure on Microsoft.
AI Agents AI and Machine Learning Azure Business Central Copilot Customer Engagement Customer Service Dynamics 365 Enterprise Architecture Field Service Power Platform Sales

Leading with AI in Financial Services: From Automation to Intelligent Finance

AlfaPeople
How financial institutions can use Microsoft AI to improve operations, decisions, and customer experiences.
AI Agents Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Services Project Operations
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Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works
Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.
AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

Bank Avera modernizes accounts payable with Microsoft Dynamics 365 Finance

AlfaPeople
Bank Avera transformed its paper-based accounts payable processes with Microsoft Dynamics 365 Finance and Invoice Capture. With digital approvals, cloud-based operations, and integ
Copilot Dynamics 365 Finance and Operations Financial Management Financial Services

VIPA Hellas: Achieving Container-Level Inventory Visibility and Warehouse Accuracy with Business Central and Insight Works

Insight Works
Discover how VIPA Hellas unified their container-driven warehouse with Business Central and Insight Works to achieve real-time inventory traceability.
AI and Machine Learning Azure Business Central Copilot Distribution Document Management Dynamics 365 Inventory Management Warehouse Management

Jim Lawrence Ironworks: Achieving Warehouse Accuracy and Production Visibility with Business Central and Insight Works Apps

Insight Works
Discover how Jim Lawrence Ironworks eliminated warehouse chaos and production blind spots using Business Central and Insight Works apps.
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Integration Inventory Management Logistics Manufacturing Sales Order Processing Shipping Shop Floor Control

TDL Canada Modernizes with Dynamics 365 & Insight Works Apps

Insight Works
Business Central fulfillment helped TDL Canada triple shipments, boost warehouse speed, and scale with integrated, real-time tools.
AI and Machine Learning Azure Business Central Copilot Data Warehousing Distribution Distribution Dynamics 365 EDI Logistics Shipping Warehouse Management
More Copilot Case Studies

Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

Healthcare Field Service Modernization & AI Readiness Assessment

Disconnected systems. Manual processes. Limited visibility. Sound familiar? Many healthcare organizations are focused on...
AI Agents Copilot Dynamics 365 Field Service Healthcare IT Asset Management (ITAM) Power Platform

The Prophix One Autonomous Finance Platform

Software to simplify and automate financial processes. From budgeting to planning to close, Prophix offers one source of...
Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Fabric Finance and Operations Microsoft Corporate Power BI Power Platform

Not All AI is Created Equal

Discover Prophix One - the first autonomous finance platform for the mid-market. Learn the difference between what other...
Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Fabric Finance and Operations Power BI Power Platform
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