Copilot news & resources

Directions EMEA Notebook: Business Central Sustainability, E-Documents, Localization, and more

by Jason Gumpert
How modules with mandates are driving some corners of the product roadmap
Business Central Copilot Copilot Studio Directions EMEA 2024 Document Automation Dynamics 365 Dynamics NAV E-Commerce Environmental Sustainability Invoice Processing Localization Payment Processing

From the Microsoft Dynamics 365 CRM Blogs: Outbound segments; Queue items control; Locking fields; Document summary

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Field Service Field Service Marketing Automation Sales
Directions EMEA 2024 keynote stage

Directions EMEA 2024: Why Dynamics 365 Business Central partners are key to Microsoft’s AI execution strategy

by Jason Gumpert
AI conversations require line-of-business decision makers more than IT, Microsoft told biz apps partners
Business Central Copilot Directions EMEA 2024 Dynamics 365 Dynamics NAV Microsoft Corporate Security

From the Microsoft Dynamics 365 CRM Blogs: AI scoring; Top Dynamics reports; Resource pay types; Extending Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
BI and Reporting Copilot Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service Power BI Power Platform Sales Sales & Marketing

From the Microsoft Power Platform blogs: Build web pages; Automate CI/CD pipeline; Integrate Copilot/canvas app; Copilot Studio use case

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Power Apps Power Pages Power Platform
Microsoft Copilot

Microsoft 2025 Q1 earnings: Facts, figures, and commentary from top executives

by Jason Gumpert
Following the earnings announcement, Satya Nadella and Amy Hood shared additional numbers and perspective with analysts
AI and Machine Learning Azure Copilot Copilot Studio Dynamics 365 Fabric Microsoft Corporate Power Platform

Event Recap: A Microsoft partner perspective on the Community Summit 2024 experience

by MSDW Reporter
Discussing migrations away from GP, the importance of Copilot Studio, new partner incentives, and more
Business Central Community Summit North America 2024 Copilot Dynamics 365 Dynamics GP
Sales Qualification Agent for Dynamics 365 Sales

Microsoft announces ten new AI scenarios in Dynamics 365 apps as part of autonomous agent push

by Jason Gumpert
New scenarios across D365 apps support the larger push for Copilot Studio
Accounting Business Central Copilot Copilot Studio Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Financial Management Knowledge Management Power Platform
Community Summit 2024 crowd outside at night

Community Summit 2024: Dynamics 365 Customer Engagement moves sales into more scenarios

by Jason Gumpert
The vision of Microsoft's unified customer experience platform leans heavily on autonomous capabilities
Community Summit North America 2024 Copilot Customer Engagement Customer Service Dynamics 365 Field Service Power Platform Sales & Marketing Service Management
Swamy Narayana of Microsoft

Community Summit 2024: Microsoft touts Dynamics 365 Finance and SCM completeness, prepares users for Autonomous ERP vision

by Jason Gumpert
Copilot tools have reached dozens of functional areas as the company has invested in stronger tools for key areas
AP Automation Advanced Pricing Community Summit North America 2024 Copilot Demand Planning Dynamics 365 Dynamics AX Finance and Operations Planning and Scheduling Supply Chain Management

LATEST VENDOR RESOURCES

All-New AI Chat Assistant for Dynamics 365 WhatsApp Integration

Inogic

Copilot Chronicles, October 2025: Creating Agent Orchestration Systems with Azure Logic Apps, Copilot Studio and Semantic Kernel

MSDW Features

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

FY26 Microsoft Partner Landscape: Strategic Intelligence for Market Leaders

MSDW Features

Microsoft Dynamics 365 Business Central Release Wave 2 2025

WebSan Solutions
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

8 Keys to Success with AI

360 Visibility
What separates a successful AI implementation with a failed one
Copilot

Why Your ERP Can't Do it All: A Finance Leader's Guide to CPM

Vena Solutions
Upgrade planning beyond Excel. Discover how Dynamics users streamline forecasting with CPM, no ERP replacement needed
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Dynamics GP Dynamics NAV

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics NAV Electronic Signatures Energy

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit
More Copilot Case Studies

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI

Safety Logbook

Streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Website | AppSource | On-Demand...
Azure Business Central Copilot Distribution Distribution Dynamics 365 HR Management Manufacturing Manufacturing Warehouse Management
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