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Copilot news & resources
From the Microsoft Dynamics 365 CE/CRM Blogs: Sales sequence reporting; Enable recycle bin; Copilot in D365; CRM for wholesale distribution
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot
Customer Engagement
Customer Relationship Mgmt
Distribution
Dynamics 365
Dynamics CRM
Sales & Marketing
From the Microsoft Dynamics 365 Business Central blogs: Missing indexes; Cost shares feature; Background posting of sales orders; AI agents
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Accounting
Business Central
Copilot
Data Management
Dynamics 365
Dynamics NAV
Sales Order Processing
Event Preview: Avoiding AI Transformation Failure
by
MSDW
Reporter
Discussing change management, leadership techniques, and adoption strategies for different types of organizations
Copilot
Copilot Studio
Power Platform
Microsoft extends Dynamics 365 Contact Center telephony with Teams Phone
by
Jason
Gumpert
Following April preview, GA allows customers to use Teams Phone and related licenses for Contact Center telephony
Contact Center
Contact Center
Copilot
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Telephony
US Government Inks New Multi-Billion Deal with Microsoft
by
MSDW
Reporter
Microsoft and the US General Services Administration team up on cloud and AI
AI and Machine Learning
Azure
Copilot
Databases
Development
Dynamics 365
Government
Integration
Microsoft Corporate
TechFluent's latest training cohort gains momentum on Microsoft Power Platform, Dynamics 365
by
Linda
Rosencrance
The organization also welcomes a new program director as students go deep on multiple technologies
BI and Reporting
Business Process Mgmt
Copilot
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Fabric
Power Apps
Power Automate
Power BI
Power Platform
MSDW Podcast: A Leader's Guide to AI Transformation Failure
by
MSDW
Reporter
Sharing case studies, AI adoption advice, and key risks and opportunities
Copilot
Dynamics 365
MSDW Podcast
Power Platform
From the Microsoft Dynamics 365 CE/CRM Blogs: One-click unsubscribe; Real-time journeys; AI-powered CRM agents; Filters, sort options
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot
Customer Engagement
Customer Experience (CX)
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing Automation
Sales
Sales & Marketing
From the Microsoft Dynamics 365 Business Central blogs: Truncate table; AI in D365BC; Deferred revenue; General journal entry
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Accounting
Business Central
Copilot
Data Management
Dynamics 365
MSDW Podcast: How partners are preparing for Microsoft's FY2026 strategy, with Joe Corigliano
by
MSDW
Reporter
How will partners evolve in the face of rapid changes at Microsoft?
Biz Apps Partner Executive Summit 2025
Business Central
Copilot
Customer Engagement
Dynamics 365
Finance and Operations
MSDW Podcast
Microsoft Corporate
Power Platform
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LATEST VENDOR RESOURCES
Videos
White Papers
Case Studies
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Robotic Process Automation (RPA)
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Vena Solutions
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Dynamics 365
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Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
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Business Performance Mgmt
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Configuration & Development
Copilot
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Dynamics 365
Dynamics AX
Finance and Operations
Governance, Risk, and Compliance (GRC)
Load Planning
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS
Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting
Copilot
Data Integration
Data Migration
Dynamics 365
Finance and Operations
Healthcare
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Power BI
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Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM
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Business Central
Copilot
Customer Engagement
Customer Insights - Data
Customer Service
Dynamics 365
Dynamics NAV
Electronic Signatures
Energy
How a Non-Profit Slashed ERP Costs by 60%
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See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot
Customer Engagement
Customer Service
Dynamics 365
Finance and Operations
Government
Health & Wellness
Healthcare
Human Resources (Talent)
Not For Profit
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Expense Entry Agent by HSO Smarter Expense Submission Starts Here
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Architecture
Azure
Construction
Copilot
Engineering
Expense Management
Financial Services
Government
Legal
Manufacturing
Not For Profit
Professional Services
Customer Service Agent: Smarter Customer Service Starts Here
Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture
Construction
Copilot
Customer Experience (CX)
Customer Relationship Mgmt
Customer Service
Dynamics CRM
Email Management
Engineering
Financial Services
Government
Legal
PayFlow Agent by HSO: Smarter Vendor Communication Starts Here
Designed for Finance. Built with Microsoft. Delivered by HSO. Leverage the power of Microsoft Dynamics 365, Copilot Studio...
Accounting
Architecture
Billing
Construction
Copilot
Document Automation
Dynamics 365
E-Invoicing
Email Management
Engineering
Finance and Operations
Financial Services
Time Entry Agent by HSO: Smarter Time Entry Starts Here
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Architecture
Construction
Copilot
Dynamics 365
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Financial Services
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Manufacturing
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For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
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