Copilot news & resources

MSDW joins Resco Next 2025

MSDW Podcast: Inspections, AI, and more at Resco Next 2025

by MSDW Reporter
Highlights of interviews with Resco, Microsoft, partners, and customers at Resco Next 2025
AI Construction Copilot Customer Engagement Dataverse (CDS) Dynamics 365 Energy Fabric Field Service Field Service MSDW Podcast Medical Devices

From the Microsoft Dynamics 365 CRM Blogs: Proactive engagement/ conversational journeys; Solution versioning; Customer intent agent; Update your Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Sales & Marketing

From the Microsoft Power Platform blogs: Power Pages AI usage analytics & governance; PowerFx to add row numbers; Modern combo box; Managing WordPress

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Content Management Copilot Copilot Studio Data Management Dataverse (CDS) Portals Power Apps Power Automate Power Pages Power Platform

From the Microsoft Dynamics 365 CRM Blogs: Customer Feedback Survey Agent; Sales challenges; Customer service benefits guide; Kanban boards

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Copilot Customer Engagement Dynamics 365

From the Microsoft Dynamics 365 Finance and Supply Chain Management blogs: Missing licensing reports; GL user access control; New features; Demand planning

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
AI Accounting Business Performance Mgmt Copilot Demand Planning Dynamics 365 Dynamics AX Finance and Operations Licensing Security
DynamicsMinds 2025 keynote stage

With AI plans intensifying, Microsoft is reshaping Dynamics 365 priorities: DynamicsMinds 2025

by Jason Gumpert
AI agents and MPC server development plans are key to the next phase of ERP and CRM at Microsoft
AI Copilot Customer Engagement Dynamics 365 DynamicsMinds 2025 Finance and Operations Microsoft Corporate Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Customer knowledge management agent; Segment in Customer Insights; D365 Sales + D365BC; WhatsApp & Dynamics 365 Contact Center

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Business Central Contact Center Contact Center Copilot Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365
Ivan Stano and Andrew Lorraine at Resco Next 2025

Resco unveils product roadmap focused on 3 priorities at Resco Next 2025

by Jason Gumpert
Product strategy focuses on mobile, inspections, and components includes steady increase in AI capabilities
AI Copilot Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Field Service Mobile Applications Power Apps Power Automate Power BI

Resco shares vision for future of mobile and field apps in Microsoft ecosystem: Resco Next 2025

by Jason Gumpert
With independence from Microsoft Field Service partnership, company plans for new opportunities for projects across Dynamics 365 and Power Platform
AI and Machine Learning Azure Copilot Dataverse (CDS) Field Service Mobile Applications Power Pages Power Platform Resco NEXT 2025
Microsoft Copilot Studio

Microsoft enhances Copilot Studio for broader automation, development scenarios: Build 2025

by Jason Gumpert
Multi-agent capabilities, agent flows, MCP support, and more await agent designer and developers
AI and Machine Learning Azure Build 2025 Business Process Mgmt Copilot Copilot Studio Power Platform

LATEST VENDOR RESOURCES

Align Inventory with Demand and Optimize Vendor-Driven Purchasing.

Insight Works

Key Guidelines and Factors to Keep in Mind When Getting Started with AI

WebSan Solutions

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features

Inventory Counts in Business Central: Common Pitfalls and How to Overcome Them

Insight Works

Connecting the Dynamics Universe at Community Summit North America

MSDW Features
More Copilot Videos

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

Ultimate Compliance Checklist - D365 F&SCM Security & Licensing

Executive Automats
A practical, expert-developed tool for you
Auditing Automated Testing Azure Copilot Dynamics 365 Dynamics AX Governance, Risk, and Compliance (GRC) Manufacturing Power BI Power Platform Purview Security

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

The AI Finance Playbook: Secrets to Faster, Smarter Decision-Making

Dynamics Square USA
Get real-time insights for smarter decision-making
Copilot Dynamics 365 Dynamics AX Finance and Operations
More Copilot White Papers

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics NAV Electronic Signatures Energy Sales Insights

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit
More Copilot Case Studies
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