Copilot news & resources

From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Copilot Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Business Central blogs: CFOs and finance; Streamline annual budget; Customize reports/dashboards; Copilot in D365BC

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Copilot Dynamics 365 Dynamics NAV
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Event Preview: AI Agent & Copilot Summit NA 2025 to spotlight future of Microsoft enterprise technology

by MSDW Reporter
Reviewing the event's origins, themes, featured speakers, and locale
AI Agent & Copilot Summit 2025 Copilot Copilot Studio Dynamics 365 Power Platform

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Pharma expense management; Purchase order; Inventory control; AI in D365 F&O

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
Copilot Dynamics 365 Dynamics AX Expense Management Finance and Operations Inventory Management Order Management Purchasing
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Microsoft 2025 Q2 performance details: Channel scaling (not AI) is an Azure pain point

by Jason Gumpert
Also: Welcoming DeepSeek, Fabric and Power BI growth, Copilot usage intensity, and Dynamics 365 wins
AI and Machine Learning Azure Copilot Dynamics 365 Microsoft Corporate
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Microsoft 2025 Q2 Earnings: Cloud and AI revenue climb

by MSDW Reporter
Azure revenue growth met estimates; Dynamics 365 revenue grew 19%
Azure Copilot Dynamics 365 Microsoft Corporate
Customer Knowledge Management Agent

Microsoft to shutter Smart Assist in Dynamics 365 Customer Service this year, urging users toward Copilot

by MSDW Reporter
Support for the feature ends June 2, 2025 with removal by end of the year
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management

From the Microsoft Power Platform blogs: Plan designer preview; SharePoint Copilot agent; Power Pages solution management; Boosting canvas apps

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Portals Power Apps Power Pages Power Platform
Agent preview from Dynamics 365 Sales

Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds

by Jason Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
AI Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Dataverse (CDS) Dynamics 365 Field Service

From the Microsoft Dynamics 365 Business Central blogs: Journal entry; AI in D365BC; Update AppSource app; Assembly items

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Accounting Business Central Copilot Dynamics 365 Manufacturing Manufacturing

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Build Your Own Copilot (Jarvis) with Copilot Studio 🤖

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Microsoft 365 Copilot in Action: Practical Tips and Tricks

WebSan Solutions

Copilot Chronicles, April 2025: Secrets To Building Custom Copilots

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ERP Podcast 1: Why 97% of Fortune 500 Companies rely on ERP?

Dynamics Square USA

Mastering Microsoft Incentives: Modern Work

MSDW Features
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The AI Finance Playbook: Secrets to Faster, Smarter Decision-Making

Dynamics Square USA
Get real-time insights for smarter decision-making
Copilot Dynamics 365 Dynamics AX Finance and Operations

(Infographic) BILL vs Mekorma: AP Solution Comparison

Mekorma
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Business Central Business Process Mgmt Chemicals
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