Customer Engagement news & resources

Building a solution for an effective response to emergency events in schools, by automating the assessment of safety status of, and communication to, students via multiple ch...

A boldly-conceived but poorly-received Envision 2016 put an end to Convergence and itself. Ignite now Microsoft’s landmark event.

Following European Commission approval, companies move forward quickly with deal.

From data warehousing to event management to IoT, Microsoft is pushing the CRM app suite of 365 forward.

Marketers and sales teams gain actionable insights from phone conversations, and from within Microsoft Dynamics 365

Revamped user experience and open API aimed at simplifying, accelerating integrations by reducing custom code

Talent sharing offers partners an alternative to formal partnerships, mergers, acquisitions and losing out to bigger shops.

Project management and accounting demands laser intelligence for resource management, billable-versus-nonbillable hours and detailed intercompany accounting (among other comp...

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.

Columbus’ UK footprint grows with acquisition of well-established Cambridge Online Systems