DialogTech brings phone call analytics to Microsoft Dynamics 365 for Sales
"Optimize the customer journey for your best leads: phone calls," promises DialogTech, the call attribution platform. The company today announced an integration with Microsoft Dynamics 365. The integration enables companies to automatically capture intelligence on every phone call, caller and conversation generated from marketing within Microsoft Dynamics 365.
The integration automatically populates CRM records with data on every call and caller (even if the call goes unanswered), ensuring accurate and comprehensive customer data.