xRM news & resources

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Boston Red Sox Implement New XRM Solution to Consolidate, Improve Visibility of Data

by Linda Rosencrance
Sports CRM solution includes predictive analytics, integration to ticketing
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Marketing Marketing Automation Media & Entertainment Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: Partners Expand on US West Coast; CRM 2011 Win in Construction; ISV Adds Execs

by Linda Rosencrance
A selection of recent Dynamics partner announcements
Construction Customer Relationship Mgmt Distribution Dynamics AX Dynamics CRM Dynamics GP Dynamics SL Manufacturing Master VAR Media & Entertainment Project Management xRM

Microsoft Dynamics CRM Vet Rick McCutcheon Joins Adxstudio

by Jason Gumpert
Takes equity stake as managing partner as company tries to accelerate growth
Content Management Customer Relationship Mgmt Dynamics CRM xRM

Microsoft Identifies 23 New and Returning Microsoft Dynamics MVPs

by Jason Gumpert
Five new Dynamics MVPs named to begin 2012
Business Central Customer Relationship Mgmt Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV MVP Supply Chain Management Warehouse Management xRM
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Visualizing Complex Relationship with Connections in Microsoft Dynamics CRM 2011

by Linda Rosencrance
How connections are opening up interactions, and how they could pave the way for smarter social capabilities
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Social CRM social networking xRM
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Best of 2011: Top Microsoft Dynamics CRM Stories of the Year

by Jason Gumpert
The CRM-related stories that mattered most to our readers
Dynamics CRM Dynamics CRM Online SaaS xRM
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Microsoft, Nissan to Partner on New Dynamics CRM-based Dealer Management System

by Linda Rosencrance
xRM platform with plans to add Azure-based applications
Automotive Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Power Automate Sales Sales & Marketing xRM
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ClickDimensions Raises Series A Funding to Drive Global Expansion

by Jason Gumpert
Canal Partners invests, joins Board of Directors
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Power Automate xRM

Microsoft Addresses Dynamics CRM UG Summit on the Future of Mobile Devices, Windows, Web Technology

by Jason Gumpert
Mobile CRM to evolve from companion app to contextual experience, company says
ADFS CRMUG Summit 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Web Client xRM

Microsoft Dynamics Partner Roundup: SutiExpense Integration; CRM4Legal UK Win; Partnerships and Go-Lives

by Jason Gumpert
A selection of recent Dynamics partner news and announcements
AP Automation Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

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How Dynamics CRM/CE Partners Benefit from ITSM Technology

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How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management
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