xRM news & resources

Audit and Microsoft Dynamics CRM? Really?

by Andy Snook
Reliance on CRM and XRM as key business systems has caught auditor’s attention
Auditing Dynamics CRM Regulatory Compliance xRM

Microsoft Completes Rollout of Dynamics CRM 2011 On-Premise and Partner-Hosted Release

by Jason Gumpert
Available in 40 markets and 41 languages
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM KPIs Power Automate xRM

Avtex Announces xRM Application for Commercial Real Estate with Microsoft Dynamics CRM 2011

by Linda Rosencrance
First in a Series of Customized Software for Microsoft Dynamics CRM 2011
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Project Service Automation Real Estate Sales & Ops Planning Service Management xRM

Microsoft Announces Launch of Microsoft Dynamics CRM Online Cloud Service Globally with CRM 2011 Release

by Jason Gumpert
Dynamics CRM Online now available in 40 countries, 41 languages
BI and Reporting CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Power Automate Salesforce.com xRM

Microsoft Announces Availability of Dynamics CRM 2011 Release Candidate

by Jason Gumpert
Final external milestone before release plans in Q1 2011
CRM 2011 Customer Relationship Mgmt Dynamics CRM Salesforce.com xRM

Microsoft Dynamics CRM 2011’s Productivity Gains Will Define the Release, Expert Believes

by Linda Rosencrance
The improved Outlook integration, consistent UI, and better reporting tools are key
CRM 2011 Call Tracking Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Workflow Management xRM

Assistance Software Launches Assistance PSA for Microsoft Dynamics CRM 2011

by Linda Rosencrance
Microsoft collaborates to support new professional services vertical solution
CRM 2011 Dynamics CRM Expense Management Financial Management Professional Services Project Management Time & Attendance xRM

Top Ten Reasons to Use Outlook to Expand Microsoft Dynamics CRM Benefits

by Linda Rosencrance
Augmenting Dynamics CRM 2011
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing
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iPipeline Announces Vertical Microsoft Dynamics CRM Solution for the Life Insurance Industry

by Linda Rosencrance
On-demand solution will integrate Dynamics CRM with multiple iPipeline solutions
Dynamics CRM Insurance xRM

Microsoft Dynamics CRM Partners Await New Features, Flexibility in Microsoft Dynamics CRM 2011 Beta

by Linda Rosencrance
Partners identify dashboarding, Dynamics CRM Online customization, UI upgrades as key improvements
BI and Reporting CRM 2011 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing SaaS Sales Sales & Marketing xRM

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How Dynamics CRM/CE Partners Benefit from ITSM Technology

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How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management Portals
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