Skip to main content

Microsoft Dynamics CRM 2013 Customization and the Platform Evolution (Recorded Webcast)

During its 11 years of life, Microsoft Dynamics CRM has grown from simple sales force automation software into a comprehensive business application platform. At the same time, both the tools available for the typical knowledge worker as well as the general expectations for the functionality in web-based business applications like CRM have evolved considerably.

In this webcast, Microsoft MVP and Dynamics CRM expert Jukka Niiranen will:

  • Explore the implications of these solutions design trends with respect to Dynamics CRM 2013; 
  • Discuss how to fully leverage the latest platform capabilities;  
  • Examine ways to deliver a modern productivity application that works the way in which the users expects

MSDynamicsWorld (MSDW) is the world’s largest independent digital source for news and information in the Microsoft business applications ecosystem, providing its 100,000+ subscribers with original reporting, expert features, branded cont