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xRM news & resources
Best of 2013: Top Microsoft Dynamics CRM news of the year
by
Jason
Gumpert
The team delivered on its plan to release CRM 2013, setting up a roadmap of enhancements in social, marketing, and customer service in 2014
CRM 2013
CRM Online
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing Automation
MarketingPilot
NetBreeze
Microsoft Dynamics CRM 2013 tablet interface favors sales scenarios initially, experts find
by
Mark
Anderson
As CRM 2013 usage expands, partners see possibilities for broader range of possible tablet use cases
CRM 2013
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Mobile Applications
Sales
Sales & Marketing
Tablet
From the Microsoft Dynamics CRM blogs: Farewell ExtensionBase tables; Auto-copy address data; SSIS integration tip; Santa CRM
by
Linda
Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
CRM 2013
Customer Relationship Mgmt
Data Integration
Dynamics CRM
Workflow Management
xRM
Microsoft Dynamics CRM system administrators take stock of CRM 2013 upgrade needs
by
Linda
Rosencrance
Dynamics CRM system administrators consider issues like workflow, social, user adoption, and custom code validation
Business Process Mgmt
CRM 2013
Dynamics CRM
Workflow Management
crmug
xRM
Dynamics Profile: Creating a home in the Dynamics CRM community
by
Linda
Rosencrance
New Microsoft MVP Scott Durow’s career has transitioned from engineering R&D to Dynamics CRM community leader - an unexpected but rewarding path
Dynamics CRM
Financial Services
Government
Insurance
MVP
xRM
News and Notes on the Microsoft Dynamics CRM 2013 Rollout: Subra, OAuth, Real-time workflows, and more
by
Jason
Gumpert
As CRMUG Summit 2013 kicks off, sharing notes on the future of Dynamics CRM, discussed at the earlier Partner Connections event
Customer Engagement
Customer Insights - Journeys (Marketing)
Dynamics 365
Dynamics CRM
Marketing Automation
Marketing Resource Mgmt (MRM)
SaaS
Security
xRM
Don't let price distract from improvements in Dynamics CRM Online Fall '13, analysts say
by
Linda
Rosencrance
Price increases in CRM Online might seem abrupt, but Microsoft is delivering welcome improvements that should counteract the desire
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing Automation
Sales
Sales & Marketing
xRM
Dynamics CRM Online pricing changes may shock some, but will it drive customers away?
by
Linda
Rosencrance
While some customers will be unhappy, analysts say these pricing changes aren't likely to be the driving factor for those considering another vendor
CRM 2013
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Dynamics CRM Online
Pricing
Sales
Sales & Marketing
Microsoft Dynamics CRM 2013: More favorite features from the field
by
Linda
Rosencrance
As the release of CRM 2013 nears, experts continue to open up on the features they are excited about
CRM 2013
Dynamics CRM
Workflow Management
xRM
As CRM 2013 release nears, Microsoft Dynamics partners talk CRM Online readiness
by
Linda
Rosencrance
With a relatively short window of time to upgrade, partners are pushing their teams and their customers to prepare for CRM Online’s Fall 2013 update
CRM 2013
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Dynamics CRM Online
Sales
Sales & Marketing
xRM
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