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Microsoft's NetBreeze roadmap starts with Office 365, brings in Dynamics CRM in Q2 2014 and beyond

by Jason Gumpert
Editor, MSDynamicsWorld.com

NetBreeze for Microsoft Dynamics CRMAn early NetBreeze screenshot for Microsoft Dynamics CRM | Source 

Today at CRMUG Summit in Tampa, Microsoft principal program manager Reuben Krippner, offered more guidance on what to expect with the release of NetBreeze in upcoming releases. The "Subra" release in Q1 of 2014 will re-introduce NetBreeze as a Microsoft-branded enterprise-ready solution, running on Windows Azure and SQL Azure and provisioned as an Office 365 service. However, the Subra release will not connect NetBreeze with Dynamics CRM - that will take one more quarter, Krippner said.

"Where NetBreeze becomes available to customers [with Subra], they will sign up and manage it in the same way they sign up for Office 365," Krippner said. The service will offer access to a greater volume of Twitter and Facebook data than it previously did.

Krippner advised that integration will be coming in Q2, in the Leo release time frame. The concept for Leo (Krippner did not show any live code on the Leo plans) will link CRM entities like campaigns, accounts, and competitors with NetBreeze data, embedding it in the CRM interface. One of the plans over the longer term, Krippner added, is to make the same social data available for use in other apps and solutions too, like SharePoint.

There will also be an engagement desktop app experience, which is not just about being able to reply or retweet things, but will help marketing teams to manage the range of social communications and distribute them to different ...

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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