Sales & Marketing

Predictive analytics and Microsoft Dynamics AX: How JJ Food Service delivers real customer engagement results

UK-based food distributor streamlines customer calls and enables customized deals, cross sell opportunities with Dynamics AX services.

The end of Microsoft Dynamics Marketing: Service to be discontinued in May 2018

by Jason Gumpert, Editor

Microsoft guiding customers to Adobe Marketing Cloud, Dynamics 365, and ISVs

Microsoft Social Engagement 2017 Update 1.7: YouTube listening, engagement

by Dann Anthony Maurno, Assistant Editor

Microsoft clearly believes that its customers cannot know their own customers too well.

How to Select and Successfully Implement a Marketing Automation Solution with Dynamics 365

published by ClickDimensions

How can you ensure implementation success?

Executive Q&A: Tribridge on the cloud-friendly public sector vertical

by Jill Rose, Contributing Writer

Once legendary as a “slow-turning boat,” the public sector vertical has experimented with the cloud in Microsoft Office 365, and is ready for Dynamics 365.

harmon.ie aims its AI tech at sales productivity with Collage for Microsoft Dynamics 365

by Jason Gumpert, Editor

Newly launched connection analyzes and surfaces CRM data in context with other business apps, surfaced in Outlook.

The sales funnel never worked: Measure sales velocity with Microsoft Power BI

by Ulrik Breval Carlsson , Sr. Solution Architect & Readiness Expert, Elev8 Solutions & The CRM Chart Guy

Sales is more of a pipeline than a funnel. Power BI gives you and your salespeople a true representation of what they’re winning, could win, and where they should spend their time.