Customer Relationship Mgmt news & resources

CRM Saturday: The growth of an interactive Dynamics CRM learning experience

by Linda Rosencrance

Attendees get information about the latest Dynamics 365/CRM technologies in a community environment, hosted at Microsoft offices in Europe

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Summit EMEA 2017: On digital transformation, Microsoft eager to both talk about and listen to Dynamics ERP and CRM customers

by Dann Anthony Maurno

Customer Success EMEA Director Dilip Popat explains why 2017 is a transformative year for both Microsoft, its customers and the channel

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Digital Transformation Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Summit EMEA 2017

Managing scope to bring a Microsoft Dynamics NAV + CRM implementation back to life

by Dann Anthony Maurno

Catapult with its Lean Deployment methodology put a stalled implementation back on track for Precision Gutters

3PL Accounting Business Central Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Migration Distribution Dynamics 365 Dynamics CRM Dynamics NAV

IT Channel Company broadens Dynamics 365 / CRM reach with MindsUnited Deal

by Linda Rosencrance

Part of firm's effort to become the leading Dynamics 365 Sales & Marketing distributor for Europe.

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing SaaS Sales Sales & Marketing

The MSDW Podcast: Microsoft Dynamics CRM users prepare to step into a 365 World, on-prem and in the cloud

by Jason Gumpert

Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.

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Microsoft marks Outlook Mobile 2-Year anniversary add-ins for iOS - including Dynamics 365

by Dann Anthony Maurno

Add-ins include Microsoft Dynamics 365, Microsoft Translator, Nimble, Evernote, Smartsheet and more

Collaborative Workspaces Customer Relationship Mgmt Dynamics 365 Email Management

Sales Effectiveness in Microsoft Dynamics CRM with Azure IoT and Machine Learning, Part I

by Stefano Tempesta

Customer profiles in Microsoft Dynamics CRM, amplified by data from Azure IoT, enable you to predict demand and optimize availability

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From Microsoft Dynamics CRM to 365 On-Premises: How licensing will draw on-prem users to cloud model

by Jason Gumpert

Still early days for 365 (On-Premises) and its new licensing options, but partners and other say dual use rights showing real draw to cloud licensing model.

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Power Automate Sales Sales & Marketing

Microsoft Dynamics Webcasts, January 30-February 3, 2017: Common costing fixes in AX; Flow connects Dynamics 365, other apps

by Dann Anthony Maurno

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction

Accounting Business Process Mgmt Costing for Microsoft Dynamics AX & 365 for Operations Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Manufacturing

From the Microsoft Dynamics NAV Blogs: ZIP files; Access issue; Shop calendar; CRM & NAV Integration

by Linda Rosencrance

A selection of the latest insight from the Microsoft Dynamics NAV blogs

Business Central Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Dynamics NAV Shop Floor Control User Management

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Enhancing Customer Journeys - Deliver Exceptional Experiences with Copilot for Customer Service

WebSan Solutions

Enhancing Customer Journeys - Deliver Exceptional Experiences with Copilot for Customer Service

WebSan Solutions

How to Create a Manage Organization Charts in Dynamics 365 Sales

WebSan Solutions

Introducing Dynamics New Horizons Virtual Conference

WebSan Solutions

Turning Customer Complaints into Opportunities with Copilot for Customer Service

WebSan Solutions

Simplify Modernization: Leverage the Tech You Already Use

Arctic IT

In this Market Trends Report, we explore how consolidating cloud efforts around a Microsoft environment can help your employees deliver services to citizens securely and seamlessly

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Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT

Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.

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The Simple Account-Based B2B Sales & Marketing Approach for SMBs

Click

Learn from over 5,000 CRM implementations

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The Ultimate Guide to Customer Retention

Click

The insight and resource recommendations you need to improve your retention rates

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Survey Results: Dynamics Customer Benchmarking Report

Click

Explore data from over 260 participants, benchmarking and comparing your marketing and sales strategy, progress and future plans.

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Consolidating CRM Systems for a Marine Construction Company

Arctic IT

Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.

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City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing

Signature HealthCARE Saves $120,000 a Year While Scaling from 55 to 239 Entities

Binary Stream

Signature HealthCARE streamlined accounting and enabled their team to shift from over 55 databases to just one

AP Automation Accounting Aerospace & Defense Architecture Automotive Azure Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consumer Goods

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Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...

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ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM

ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM...

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Power Automate SaaS Sales Sales & Marketing

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