Customizing the Account Entity in Microsoft Dynamics CRM/CE


A good user experience puts emphasis on critical and frequently used information and de-emphasizes less critical and less frequently used information. And while it’s not set up well for most organizations out of the box, the beauty of a CRM like Microsoft Dynamics is that we can customize it with relative ease.

Download our whitepaper to learn how we customized the Account Entity to optimize the experience for our sales and marketing teams.

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