Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

A seamless data set that gives patients the best experience when they visit their clinics
The Shift to Customer Experience in Retail

Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
Achieving Greater Insight, Not Bigger Data

Shift your focus from data to insight to produce the right product at the right time
- AI
- AI and Machine Learning
- Automated Data Collection
- Azure
- Consumer Goods
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Service
- Customer Service Insights
- Data Management
- Databases
- Dynamics 365
- Fashion
- Field Service
- Field Service
- Internet of Things (IoT)
- KPIs
- Manufacturing
- Marketing
- Marketing Insights
- Mixed Reality
- Power BI
- Power platform
- Preventive Maintenance
- Product Visualize
- Retail
- Sales
- Sales Insights
Know Your Customer: How Banks and Financial Institutions Can Reduce Waste & Improve Business Outcomes

A culture of compliance must begin from the top and filter down to the lower echelons of the financial institution
- Azure
- Banking
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Warehousing
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Enterprise Architecture
- Expense Management
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Invoice Processing
- Loan Management
- Microsoft Azure
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Payment Processing
- Power platform
- Regulatory Compliance
- Retail POS
- Risk Management
- Security
- Tax and Accounting
- Workflow Management
Business Process Management for Microsoft Dynamics ERP

As organizations look to re-implement or harmonize ERP systems, they should consider BPM to balance the needs of cost optimization with the type of differentiation that drives value
- Accounting
- Automotive
- Azure
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Communications
- Construction
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Data Management
- Data Migration
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- Government
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Insurance
- Inventory Management
- Life Sciences
- Logistics
- Manufacturing
- Manufacturing
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Real Estate
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Software
- Supply Chain Management
- Telecommunications
- Telemarketing
- Transportation
- Utilities
- Warehouse Management
- Workflow Management
How to Optimize the Diagnostic Phase of Your Next Microsoft Dynamics 365 Project

Key steps an organization can take to greatly improve their partner relationship, project execution, and outcome
- 3PL
- Accounting
- Aerospace & Defense
- Automotive
- Banking
- Business Process Mgmt
- Communications
- Construction
- Consumer Goods
- Customer Experience (CX)
- Data Archiving
- Data Integration
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Inventory Management
- Logistics
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Windows
- Oil
- Partner Strategy
- Payment Processing
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Product Traceability
- Professional Services
- Project Management
- Retail
- Retail POS
- Risk Management
- Robotic Process Automation (RPA)
- SaaS
- Sales & Ops Planning
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
How the popular types of apps meet business needs that would otherwise require custom development
Exploring the many touchpoints between the potential buyer and seller in a customer journey
Keep these capabilities in mind when looking for user adoption tools to support your CRM solution
Business Process Management for a Dynamics 365 Implementation: Beyond Diagnostics

As part of a D365 implementation, workshops involving both the customer and partner are critical
- AP Automation
- Automotive
- Business Process Mgmt
- Construction
- Customer Engagement
- Customer Experience (CX)
- Data Migration
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Fashion
- Finance and Operations
- Financial Services
- Footwear
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Localization
- Manufacturing
- Microsoft Azure
- Microsoft Corporate
- Microsoft Office 365
- Oil
- Partner Strategy
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Professional Services
- Project Management
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Sales & Marketing
- Telecommunications
- Transportation
- User Adoption
- User Management
- Warehouse Management
- Waste Management
A Guide to Becoming an Intelligence-Driven Organization

Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth
- AI
- AI and Machine Learning
- Automotive
- Azure
- Customer Experience (CX)
- Dynamics 365
- Dynamics CRM
- Finance and Operations
- Governance, Risk, and Compliance (GRC)
- Industrial Equipment
- Integration
- Internet of Things (IoT)
- Manufacturing
- Mixed Reality
- Power Apps
- Power Automate
- Power Virtual Agents
- Power platform
- Security
Low Code No Code and Business Process Management

One thing is for certain, low code platforms are here to stay
- Automotive
- Azure
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Construction
- Consumer Goods
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Integration
- Data Management
- Data Warehousing
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Dynamics Marketing
- Energy
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Services
- Governance, Risk, and Compliance (GRC)
- Government
- Healthcare
- IT Asset Management (ITAM)
- Industrial Equipment
- Insurance
- KPIs
- Logistics
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Servers
- Microsoft Windows
- Oil
- Partner Strategy
- Pharmaceuticals
- Power platform
- Procurement
- Professional Services
- Project Management
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Utilities
- Waste Management
- Workflow Management
How Emerging CX Technology Solutions Meet Evolving Customer Expectations

Learn how you can leverage modern CX solutions to deliver high-quality, omnichannel experiences to your customers
How to Ease the Stress of the Journey from AX to Dynamics 365

Going cloud on a deadline? It's never too late to find a better way
- Architecture
- Automotive
- Azure
- Business Process Mgmt
- Complex Billing
- Construction
- Customer Experience (CX)
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Enterprise Architecture
- Finance and Operations
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Healthcare
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Invoice Processing
- Logistics
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Servers
- Microsoft Windows
- Oil
- Order Management
- Partner Strategy
- Payment Processing
- Pharmaceuticals
- Process Manufacturing
- Procurement
- Product Lifecycle Mgmt
- Professional Services
- Regulatory Compliance
- Retail
- Retail POS
- Risk Management
- Robotic Process Automation (RPA)
- Sales & Marketing
- Sales & Ops Planning
- Sales Order Processing
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Warehouse Management
- Waste Management
- Workflow Management
- Workforce Management