eBook: A Breakdown of Key Clauses Commonly Found in SaaS Contracts

This booklet will help you develop a general understanding of SaaS contracts by answering some commonly asked questions and clarifying key clauses
- AP Automation
- Accounting
- Advanced Pricing
- Auditing
- BI and Reporting
- Banking
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Complex Billing
- Customer Experience (CX)
- Data Management
- Dynamics 365
- Dynamics GP
- E-Commerce
- Financial Management
- Invoice Processing
- Microsoft Azure
- Microsoft Office 365
- Payment Processing
- Power platform
- SaaS
- Subscription Management
- Subscription billing
Balancing Operational Excellence and Customer Value in Business Process Outsourcing

Reinventing the back office to drive customer value
- AP Automation
- Accounting
- Automotive
- Azure
- Banking
- Business Process Mgmt
- Collections Management
- Consumer Goods
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Migration
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Enterprise Architecture
- Enterprise Asset Mgmt
- Financial Services
- Food & Beverage
- Governance, Risk, and Compliance (GRC)
- HR Management
- Health & Wellness
- Healthcare
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Labor Management
- Life Sciences
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Regulatory Compliance
- Retail
- Retail POS
- Risk Management
- SaaS
- Sales & Marketing
- SharePoint Server
- Software
- Staffing & Recruiting
- Supply Chain Execution
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Transportation
- User Management
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
How Dynamics 365 CE Partners Can Support Membership Growth in a Changing World

Best practices and technologies for membership organizations and associations to meet modern and changing demands
The CFO’s Playbook for SaaS Transformation

The following industry insights will help your business increase its agility and scalability
- Accounting
- Aerospace & Defense
- Agriculture
- Architecture
- Auditing
- Automotive
- Complex Billing
- Construction
- Consumer Goods
- Customer Experience (CX)
- Design & Decorating
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Education
- Electronics
- Energy
- Engineering
- Enterprise Asset Mgmt
- Fabless Semiconductor
- Financial Management
- Financial Services
- Food & Beverage
- Government
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Industrial Equipment
- Insurance
- Legal
- Life Sciences
- Manufacturing
- Microsoft Azure
- Microsoft Office 365
- Multi-Entity Management
- Oil
- Power platform
- Professional Services
- Property Management
- Real Estate
- Tax and Accounting
- Telecommunications
- Utilities
The Finance Leader’s Playbook for Financial Transformation

How finance leaders can establish themselves as the backbone of a company's strategic planning
- AP Automation
- Accounting
- Advanced Pricing
- Agriculture
- Architecture
- Auditing
- Automotive
- BI and Reporting
- Billing
- Budgeting
- Business Central
- CPQ (Configure, Price, Quote)
- Complex Billing
- Consolidation Accounting
- Construction
- Consumer Goods
- Contract Management
- Credit Card Processing
- Customer Experience (CX)
- Distribution
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Dynamics SL
- E-Commerce
- Education
- Electronics
- Energy
- Engineering
- Enterprise Architecture
- Enterprise Asset Mgmt
- Enterprise Content Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Food & Beverage
- Forecasting
- Government
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Industrial Equipment
- Insurance
- Invoice Processing
- KPIs
- Lease Management
- Legal
- Life Sciences
- Managed Services
- Manufacturing
- Master Data Mgmt
- Media & Entertainment
- Medical Devices
- Metals
- Microsoft Office
- Microsoft Office 365
- Minerals
- Multi-Entity Management
- Multicurrency
- Not For Profit
- Oil
- Payment Processing
- Payroll Processing
- Pharmaceuticals
- Planning & Scheduling
- Power platform
- Professional Services
- Property Management
- Purchasing
- Real Estate
- Rebates
- Regulatory Compliance
- Retail
- Revenue recognition
- SaaS
- Sales Order Processing
- Sales Quoting
- Software
- Software Licensing
- Specialty Vehicles & Boats
- Sports
- Staffing & Recruiting
- Subscription Management
- Subscription billing
- Supply Chain Execution
- Supply Chain Management
- Tax Management
- Tax and Accounting
- Telecommunications
- Textile & Apparel
- Transportation
- Travel & Leisure
- Utilities
5 Steps to Boost Digitalization in Property, Housing, and Facility Maintenance

Discover the future of customer experience for your facility maintenance team
The Next Normal: Using Rapid Process Digitization to Transform the Customer Experience

Many processes were not designed with today’s digital and omnichannel environment in mind
- 3PL
- AP Automation
- Accounting
- Aerospace & Defense
- Automotive
- Azure
- Business Performance Mgmt
- Business Process Mgmt
- Construction
- Consumer Goods
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Archiving
- Data Integration
- Data Management
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Electronics
- Energy
- Enterprise Architecture
- Enterprise Asset Mgmt
- Expense Management
- Financial Management
- Financial Services
- Food & Beverage
- Governance, Risk, and Compliance (GRC)
- Government
- Healthcare
- IT Asset Management (ITAM)
- Industrial Equipment
- Insurance
- Invoice Processing
- Life Sciences
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Partner Strategy
- Payment Processing
- Payroll Processing
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Professional Services
- Project Management
- Property Management
- Real Estate
- Regulatory Compliance
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Sales & Ops Planning
- Software
- Telecommunications
- Transportation
- User Management
- Utilities
- Warehouse Management
- Waste Management
Roadmaps to Customer Excellence: E-commerce Innovation with Microsoft Dynamics Commerce

Making sense of the e-commerce revolution
- AI
- Commerce
- Consumer Goods
- Credit Card Processing
- Customer Engagement
- Customer Experience (CX)
- Distribution
- Dynamics 365
- Dynamics CRM
- Dynamics Marketing
- E-Commerce
- Fashion
- Finance and Operations
- Food & Beverage
- Jewelry
- Manufacturing
- Microsoft Azure
- Microsoft Visual Studio
- Mixed Reality
- Power platform
- Product Visualize
- Remote Assist
- Retail
- Telemarketing
How to Leverage a Digital Twin of an Organization for Your Business

The benefits and use cases of a DTO
- 3PL
- AP Automation
- Accounting
- Azure
- Billing
- Business Central
- Business Process Mgmt
- Business Rules Mgmt
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Archiving
- Data Integration
- Data Management
- Data Migration
- Data Warehousing
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Electronics
- Energy
- Engineering
- Enterprise Architecture
- Enterprise Asset Mgmt
- Finance and Operations
- Financial Services
- Footwear
- Governance, Risk, and Compliance (GRC)
- Government
- HR Management
- Health & Wellness
- Healthcare
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Industrial Equipment
- Insurance
- Inventory Management
- Life Sciences
- Logistics
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Partner Strategy
- Pharmaceuticals
- Power platform
- Procurement
- Professional Services
- Real Estate
- Regulatory Compliance
- Risk Management
- Robotic Process Automation (RPA)
- Sales and Operations Planning
- SharePoint Server
- Software
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Transportation
- Transportation Management
- User Management
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
- AP Automation
- Accounting
- Business Central
- Business Process Mgmt
- Consumer Goods
- Customer Engagement
- Customer Experience (CX)
- Document Automation
- Document Imaging
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Dynamics NAV
- Finance and Operations
- Financial Management
- Invoice Processing
- Logistics
- MSDW Podcast
- Retail
- Workflow Management
The CFO’s Playbook for Retail Transformation

Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stores and bankruptcy. The stakes are high, and failure is tangible.
- AP Automation
- Accounting
- Advanced Pricing
- Auditing
- BI and Reporting
- Banking
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Business Rules Mgmt
- CPQ (Configure, Price, Quote)
- Collections Management
- Commerce
- Complex Billing
- Consolidation Accounting
- Contract Management
- Credit Card Processing
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Demand Planning
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Enterprise Asset Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Freight Management
- Fundraising
- Hospitality
- Inventory Management
- Invoice Processing
- KPIs
- Lease Management
- Master Data Mgmt
- Media & Entertainment
- Microsoft Office
- Microsoft Office 365
- Microsoft Small Business Financials
- Multi-Entity Management
- Multicurrency
- Payment Processing
- Planning and Scheduling
- Power platform
- Real Estate
- Regulatory Compliance
- Rental
- Retail
- Retail POS
- Revenue recognition
- SaaS
- Sales Order Processing
- Sales Quoting
- Service Management
- Subscription Management
- Subscription billing
- Supply Chain Execution
- Supply Chain Management
- Telecommunications
- Warehouse Management
- Workflow Management
Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

A seamless data set that gives patients the best experience when they visit their clinics
The Shift to Customer Experience in Retail

Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
Achieving Greater Insight, Not Bigger Data

Shift your focus from data to insight to produce the right product at the right time
- AI
- AI and Machine Learning
- Automated Data Collection
- Azure
- Consumer Goods
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Service
- Customer Service Insights
- Data Management
- Databases
- Dynamics 365
- Fashion
- Field Service
- Field Service
- Internet of Things (IoT)
- KPIs
- Manufacturing
- Marketing
- Marketing Insights
- Mixed Reality
- Power BI
- Power platform
- Preventive Maintenance
- Product Visualize
- Retail
- Sales
- Sales Insights
Know Your Customer: How Banks and Financial Institutions Can Reduce Waste & Improve Business Outcomes

A culture of compliance must begin from the top and filter down to the lower echelons of the financial institution
- Azure
- Banking
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Warehousing
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Enterprise Architecture
- Expense Management
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Invoice Processing
- Loan Management
- Microsoft Azure
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Payment Processing
- Power platform
- Regulatory Compliance
- Retail POS
- Risk Management
- Security
- Tax and Accounting
- Workflow Management
Business Process Management for Microsoft Dynamics ERP

As organizations look to re-implement or harmonize ERP systems, they should consider BPM to balance the needs of cost optimization with the type of differentiation that drives value
- Accounting
- Automotive
- Azure
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Communications
- Construction
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Data Management
- Data Migration
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- Government
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Insurance
- Inventory Management
- Life Sciences
- Logistics
- Manufacturing
- Manufacturing
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Real Estate
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Software
- Supply Chain Management
- Telecommunications
- Telemarketing
- Transportation
- Utilities
- Warehouse Management
- Workflow Management
How to Optimize the Diagnostic Phase of Your Next Microsoft Dynamics 365 Project

Key steps an organization can take to greatly improve their partner relationship, project execution, and outcome
- 3PL
- Accounting
- Aerospace & Defense
- Automotive
- Banking
- Business Process Mgmt
- Communications
- Construction
- Consumer Goods
- Customer Experience (CX)
- Data Archiving
- Data Integration
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Inventory Management
- Logistics
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Windows
- Oil
- Partner Strategy
- Payment Processing
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Product Traceability
- Professional Services
- Project Management
- Retail
- Retail POS
- Risk Management
- Robotic Process Automation (RPA)
- SaaS
- Sales & Ops Planning
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
How the popular types of apps meet business needs that would otherwise require custom development
Exploring the many touchpoints between the potential buyer and seller in a customer journey
Keep these capabilities in mind when looking for user adoption tools to support your CRM solution