Customer Experience (CX) White Papers

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps
The ultimate resource for implementing automation solutions that streamline your field operations, elevate customer experience, and drive revenue growth
Customer Engagement Customer Experience (CX) Dynamics 365 Dynamics CRM Field Service

Connecting with B2B Customers: 5 Benefits of a Digital Experience Platform

Esker

Good CSRs can’t overcome a bad process. Learn how a digital experience platform can realign your Customer Service model around engaged, proactive support

Business Central Customer Experience (CX) Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations

10 Accounts Payable KPIs You Should Be Measuring

Esker

If you want to get an accurate read on AP performance and identify areas of improvement, we suggest you start with these 10

AI and Machine Learning AP Automation Accounting Aerospace & Defense Automotive BI and Reporting Boating Budgeting Business Central Business Performance Mgmt Business Process Mgmt Chemicals

13 Steps to Microsoft Dynamics 365 Business Central eCommerce Success

commercebuild

A step-by-step guide to planning, creating, launching, and maintaining a profitable BC integrated eCommerce website

Advanced Pricing Business Central Credit Card Processing Customer Experience (CX) Dynamics 365 E-Commerce Invoice Processing Order Management Portals Sales Order Processing Web Storefront

eBook: A Breakdown of Key Clauses Commonly Found in SaaS Contracts

Binary Stream

This booklet will help you develop a general understanding of SaaS contracts by answering some commonly asked questions and clarifying key clauses

AP Automation Accounting Advanced Pricing Auditing BI and Reporting Banking Billing Budgeting Business Central Business Performance Mgmt Complex Billing Customer Experience (CX)

Balancing Operational Excellence and Customer Value in Business Process Outsourcing

Mavim

Reinventing the back office to drive customer value

AP Automation Accounting Automotive Azure Banking Business Process Mgmt Collections Management Consumer Goods Content Management Credit Card Processing Customer Experience (CX) Customer Relationship Mgmt

How Dynamics 365 CE Partners Can Support Membership Growth in a Changing World

Prodware

Best practices and technologies for membership organizations and associations to meet modern and changing demands

Associations Business Central Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Voice Dynamics 365 Dynamics CRM Hospitality Loyalty Management Portals Power Apps Portals

The CFO’s Playbook for SaaS Transformation

Binary Stream

The following industry insights will help your business increase its agility and scalability

Accounting Aerospace & Defense Agriculture Architecture Auditing Automotive Complex Billing Construction Consumer Goods Customer Experience (CX) Design & Decorating Distribution

The Finance Leader’s Playbook for Financial Transformation

Binary Stream

How finance leaders can establish themselves as the backbone of a company's strategic planning

AP Automation Accounting Advanced Pricing Agriculture Architecture Auditing Automotive BI and Reporting Billing Budgeting Business Central CPQ (Configure, Price, Quote)

5 Steps to Boost Digitalization in Property, Housing, and Facility Maintenance

Resco.net

Discover the future of customer experience for your facility maintenance team

Automated Data Collection Business Central Customer Engagement Customer Experience (CX) Dynamics 365 Field Service Mobile Applications Power Platform Property Management Real Estate