Power Automate news & resources

MSDW Podcast: Cloud services series, Part 1 - Demystifying Microsoft's Dynamics 365 cloud strategy

by Jason Gumpert
Kicking off a new podcast mini-series with the team at Catapult ERP exploring the current and future cloud opportunities.
Business Central Cloud Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV MSDW Podcast Power Automate SaaS

Building a Smart Customer Service Desk in Microsoft Dynamics 365 with Artificial Intelligence

by Stefano Tempesta
Exploring three cognitive services tools that can add improve to a service agent's performance with D365 and Unified Service Desk.
Artificial Intelligence (AI) Azure Machine Learning Business Process Mgmt Cloud Customer Engagement Customer Service Customer Service Data Management Document Management Dynamics 365 Dynamics CRM Power Automate

Microsoft expands cloud services in Europe and into Middle East

by MSDW Reporter
Efforts focused on meeting needs of customers in those regions like local residency, GDPR compliance.
Cloud Dynamics 365 GDPR Power Automate Regulatory Compliance SaaS

Portfolio Perspective: Microsoft CVP James Phillips talks leadership, product priorities ahead of spring 2018 releases

by Jason Gumpert
PowerApps, Common Data Service are changing the customer, partner landscape, said Phillips in recent podcast interview
Azure BI and Reporting CDS Common Data Model Common Data Service Dataverse (CDS) Dynamics 365 Flow Power Apps Power Automate Power BI Power BI

Microsoft Dynamics 365 for Talent: Your most common questions answered

by Stefano Tempesta
Answering many of the best audience questions from Stefano's recent webcast.
Common Data Model Common Data Service Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Flow HR Management Human Resources (Talent) Power Automate Power Platform Talent

What is Microsoft Dynamics 365 Tenerife, really?

by James Crowter
Is it NAV? Is it a new business app? What do you want it to be? 
Business Central Dynamics 365 Dynamics NAV NAV 2018 NAV 2018 R2 Power Automate Tenerife

Microsoft Dynamics Partner Roundup: Healthcare materials management; NAV warehouse integration; D365 search; Mapping integration

by MSDW Reporter
A selection of announcements from the Dynamics partner channel .
Business Central Customer Engagement Data Integration Dynamics 365 Dynamics CRM Dynamics NAV EDI Healthcare Material Rqmts Planning Power Automate Warehouse Management

Ready for Connected Field Service? Microsoft evolves Dynamics 365 app as market expectations rise

by Jason Gumpert
Field service readiness and sales lead Ben Vollmer will talk new opportunities for customers and partners at eXtreme365 EMEA and other events this spring.
Azure Machine Learning Bots Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Manufacturing Manufacturing Power Automate

ZAP Data Hub aims to automate, unify data management

by MSDW Reporter
Azure-based solution is BI and data source agnostic, promises to help reduce the IT costs of data warehousing.
BI and Reporting Business Central Customer Engagement Data Management Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

From the Microsoft Dynamics 365 / CRM Blogs: Online Authentication; Plug-in error; Error generating Excel; Custom apps

by MSDW Reporter
A selection of the latest insight from the Dynamics 365/CRM blogs.
Customer Engagement Dynamics 365 Dynamics CRM Power Automate

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How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil

The Role of AI in AP Automation

Mekorma
AP Automation Accounting BI and Reporting Business Central Copilot Studio Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV Power Apps Power Automate Power BI

Achieving Dynamics 365 On-Premises Integration with Power Automate

Connecting Software
How can you use Power Automate to integrate an on-premises software that is not compatible with its On-premises Data Gateway?
Dynamics 365 Dynamics NAV Power Automate Power Platform

Understanding Commerce for Public Sector

Evenica
Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction
Business Process Mgmt Commerce Dynamics 365 E-Commerce Government Payment Processing Power Apps Power Automate Power Pages Power Platform Security

Concurrency Control in Power Automate for Flow Optimization

Connecting Software
Explore the implications of using concurrency control within Microsoft Power Automate to manage the execution of flows in parallel.
Power Automate Power Platform
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Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

Sikich
Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.
AI Customer Insights Dynamics 365 Finance and Operations Manufacturing Marketing Insights Power Apps Power Automate Power BI Power Platform Sales Insights Supply Chain Insights

Infographic: ERP Modernization Journey of Mid-Continent Instruments and Avionics with Microsoft Dynamics 365 Finance and Supply Chain Management

Sikich
Discover how Mid-Continent Instruments and Avionics transformed their operations with Microsoft Dynamics 365, positioning themselves for future success in the aerospace industry.
AI AI and Machine Learning Aerospace & Defense Azure Dynamics 365 Dynamics AX Dynamics GP Dynamics Marketing Finance and Operations Integration Marketing Insights Power Apps

Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM

ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Power Automate SaaS Sales Sales & Marketing
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