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Modifying Microsoft Dynamics 365 Business Central without trashing your upgrade

by Malcolm Roach
Founder & CEO, Open Door Technology,

When Microsoft purchased Navision back in 2003 many of us had high hopes for what it might mean in terms of seamless integration into the Microsoft product family. It has taken nearly fifteen years, but now we can see major benefits from Microsoft's involvement. Dynamics NAV, formerly Navision, is an amazing system. It is easily customized, but upgrades could be painful - especially if you left it too long.

Business Central, Dynamics NAV's innovative cloud-based sister product, offers painless or virtually painless free upgrades. Microsoft has wisely blocked partners from modifying the core system, but instead allows for unique configuration through downloading apps from Microsoft AppSource or creating customer-specific code extensions that can easily be uploaded to create custom solutions.  All three of these layers are then combined to create one user presentation layer.

When the time comes for an upgrade, apps and code extensions are automatically unapplied, the base system is upgraded in minutes, and then current versions of the apps or code extensions are re-applied to the core system.  At a recent conference, a Microsoft representative was joking about doing an upgrade over an hour. We were somewhat dubious, but Microsoft's most recent Business Central upgrade on April 2, 2018 was done in an average of 30 seconds per customer!

Customers will be able to create some of their own extensions, which will automatically be applied behind the scenes. You never have to worry about code extensions or apps becoming obsolete because of changes in table definitions as Microsoft requires legacy fields to be carried forward when updates are created. Literally anyone can learn to upload a code extension right off the main menu of Business Central.  No more having to dive into a complex development toolkit with a different user interface. The customer can ...

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About Malcolm Roach

Malcolm Roach is the founder and CEO of Open Door Technology, one of the largest Dynamics NAV and Dynamics 365 Business Central partners in North America with nearly 200 implementations.  Open Door has also been a key development partner over the years with ISV solutions for equipment rental, oilfield service, not for profit, intercompany processing, customer care, and various utilities for the Dynamics NAV and Dynamics 365 Business Central platforms.  Malcolm is an avid fan of both Dynamics NAV and Dynamics 365 Business Central and has many stories to tell about his experiences and best practices for express and enterprise implementations.

Most recently, Open Door has taken a leading role in the roll-out of vertical industry apps for Business Central with its Equipment Rental app, first released in late 2017.  The company has created unique implementation and support offers suitable for both smaller and larger customers, as well as flexible licensing models based on usage or through a monthly license.

Malcolm is a CPA and was formerly a Senior Manager in KPMG's Information Systems Group before leaving to found a business focused on accounting and ERP solutions for small to mid-market organizations.

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