Dynamics CRM news & resources

No-fee Microsoft Dynamics 365/CRM bootcamp slated for July 22 in London

by Chris Thompson
Event includes Microsoft MVP-level instructors, Dynamics recruitment pros on hand, and seeks aid for London Fire Relief
Configuration & Development Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Inspire 2017: Expect an industry-focused, partner-powered Microsoft

by Dann Anthony Maurno
Microsoft’s One Commercial Partner strategy is aimed at helping partners go to market; its vertical-specific strategy targets six market priorities
Commerce Customer Engagement Digital Transformation Dynamics 365 Dynamics CRM Education Financial Services Government Health & Wellness Healthcare Inspire 2017 Manufacturing

At Inspire, Microsoft shows off progress on LinkedIn + Dynamics 365 scenarios

by Jason Gumpert
Connected processes and systems of intelligence are priorities for Microsoft business apps, says CEO Nadella.
Common Data Service Customer Engagement Customer Relationship Mgmt Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations HR Management Inspire 2017 LinkedIn

Following Microsoft layoffs, Dynamics partners discover slashed support teams in some countries

by Jason Gumpert
Some subsidiaries like Germany and Denmark are seeing massive cuts, while others are spared as Microsoft updates structure and priorities.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Inspire 2017 Microsoft Corporate

New Azure Services for UK

by Dann Anthony Maurno
Logic Apps, Azure Stream Analytics among several services to reach UK (rather slowly)
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Power Automate Security Workflow Management

Dynamics partners predict impact of Microsoft sales re-org on clients, selves

by Jason Gumpert
Weighing the different impact on enterprise & SMB firms, from account management improvements to partner support risks.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Inspire 2017 Microsoft Corporate

DXC Technology strengthens Microsoft Dynamics channel position with acquisition of Tribridge, Concerto Cloud Services

by Jason Gumpert
First deal from newly formed DXC Technology adds to Eclipse business and its global Dynamics presence.
Business Central Consumer Goods Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Government Healthcare

Automation is coming to AP: But it doesn’t mean that our jobs are dead

by Anna Tujunen
AP clerks and controllers can evolve to work with AP automation, not be replaced by it, says Dooap.
AP Automation Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

How Microsoft partners can leap the chasm to become repeatable IP businesses

by Dann Anthony Maurno
Software value is on the decline, but repeatable IP holds its value well. The York Group President Harald Horgen describes how systems integrators can make the leap.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations ISV Inspire 2017 Software

Microsoft Dynamics Partner Roundup: NAV credit & collections; Scheduler for D365; Denmark win; Baking with NAV

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Accounting Business Central Customer Engagement Data Integration Dynamics 365 Dynamics CRM Dynamics NAV Food & Beverage Healthcare Manufacturing

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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