Dynamics CRM news & resources

cogs-parts-bin.jpg

5 ways productivity add-ons add value to your Dynamics 365 CRM

by Sam Kumar

How the popular types of apps meet business needs that would otherwise require custom development

BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Data Integration Document Management Dynamics 365 Dynamics CRM Sales & Marketing Web-based Mapping
road-guardrails.jpg

4 recommendations for a successful Microsoft Dynamics 365 CRM user adoption strategy

by Sam Kumar

Keep these capabilities in mind when looking for user adoption tools to support your CRM solution

BI and Reporting Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Sales & Marketing User Adoption User Management
andovar_900x600_cd.png

ClickLearn partners with Andovar on training translation services

by MSDW Reporter

In-app translation requests will be ClickLearn's first external service within the application

Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Training User Adoption

Security and blockchain for Microsoft business apps: A Q&A with Thomas Berndorfer

by Eamon McCarthy Earls

Connecting Software founder and CEO Thomas Berndorfer explains how the company leverages blockchain and their work in the Microsoft channel

AppSource Azure Compute Customer Engagement Document Management Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations ISV Connect Integration Power Automate
card-catalog.jpg

Planning a document management investment with Dynamics 365 CRM: 5 ways to prioritize

by Sam Kumar

How to improve your productivity and select the right type of solution for your needs

Content Management Customer Engagement Customer Relationship Mgmt Data Integration Document Automation Document Management Dynamics 365 Dynamics CRM Electronic Signatures Enterprise Content Mgmt Security
trophy-small.jpg

Go Beyond Training: 5 Tips for Successful Change Management

by Jessica Noble

Go beyond just employee training to get the buy-in you need as you move forward on your digital transformation

Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Power Platform User Adoption

MSDW Podcast: Document visibility across Dynamics applications

by MSDW Reporter
Business Central Business Performance Mgmt Content Management Customer Engagement Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV
map-pins-1.jpg

Location Intelligence: Know the 'where' of your Dynamics 365 data

by Sam Kumar

Examining common use cases for location data in the context of marketing, sales, and service scenarios

Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Field Service Marketing Power Platform Sales Sales & Marketing

Podcast Transcript: Measuring the performance of Dynamics 365 service providers

by MSDW Reporter

A conversation with Abhishek Mundra, practice director at Everest Group

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations
hso-logo.png

HSO acquires Canada-based Microsoft Partner CRM Dynamics Ltd

by MSDW Reporter

This is HSO's third acquisition in North America since it received funding in 2019

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Sales & Marketing

LATEST VENDOR RESOURCES

Secrets to Selling Dynamics: The Role of the Seller in the Modern Buying Process

MSDynamicsWorld.com Features

Unveiling The Customer Journey

emfluence

5 Ways to Effectively Improve Sales Team Adoption of Dynamics 365 CE/CRM

Aha Apps

PartnerTalks: Benton Belcher of EasyTerritory, Part 2

EasyTerritory

PartnerTalks: Miranda Powell of Experlogix

Experlogix
More Dynamics CRM Videos

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps
The ultimate resource for implementing automation solutions that streamline your field operations, elevate customer experience, and drive revenue growth
Customer Engagement Customer Experience (CX) Dynamics 365 Dynamics CRM Field Service

Tax Functions Microsoft D365 Users Can Automate with Vertex

Vertex, Inc.
Leverage tax automation to spend less time on manual tasks.
AI Azure Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL

Tax Challenges Affecting the Manufacturing Industry

Vertex, Inc.
How your business can use Vertex tax solutions for Microsoft Dynamics 365 to alleviate burdens and fuel growth
AI Azure Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS

How Retailers Can Overcome 7 Common Tax Compliance Challenges

Vertex, Inc.
Leveraging the cloud-based integration of Vertex with Microsoft Dynamics 365 Commerce can provide retailers powerful benefits.
AI Azure Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS

Taking the Pain Out of Tax with Microsoft Dynamics 365

Vertex, Inc.
How powerful tax technology can support your business growth
AI Azure Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS
More Dynamics CRM White Papers

Ukraine War Animals Relief Fund Uses Maplytics to Help Find Animal Shelters

Inogic

The nonprofit society uses Maplytics to trace and plot the shelters that rescue the animals rendered homeless during the War and trace their needs for food, medicine, or o...

Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Not For Profit Power Apps Route Optimization Sales Web-based Mapping

Performance Brokerage Services uses Maplytics to identify and plot the dealerships!

Inogic

Performance Brokerage Services was able to derive locational insights of prospective businesses near their new dealerships with the Radius search feature of Maplytic...

Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Financial Services Power Apps Professional Services Route Optimization Sales Web-based Mapping

Trefor uses Maplytics to prevent their clients from a longer downtime

Inogic

Radius Search and Optimized Routing work up as a team to aid the Trefor group in spotting the affected stations and assigning the right technicians there, quickly

Customer Service Dynamics CRM Field Service Power Platform Route Optimization Sales Scheduling Travel Management Utilities

T-Grex Uses Maplytics For Personalized Map Views, Travel Route Optimization, And More!

Inogic

T-Grex harnesses the power of Maplytics within Dynamics 365 CRM to visualize data in personalized views over Map, and more!

Dynamics CRM Industrial Equipment

Strong Spas Uses Maplytics To Efficiently Schedule Service Calls With The Customers And Provide High-Quality Service

Inogic

 Maplytics to match each service ticket with the closest technician available on the field, ensuring prompt and efficient service delivery.

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Manufacturing Power Apps Web-based Mapping
More Dynamics CRM Case Studies

Prevent Duplicate Dynamics 365 CRM Records with Real-Time Deduplication - DeDupeD

DeDupeD is a data hygiene app for detecting and preventing duplicate records in Microsoft Dynamics 365 CRM and Dataverse. It...
Customer Engagement Dynamics CRM

Integrate WhatsApp with Dynamics 365 CRM - WhatsApp4Dynamics

WhatsApp4Dynamics is a productivity app available for Microsoft Dynamics 365 CRM/Microsoft Dataverse (Power Apps) that helps...
Dynamics 365 Dynamics CRM

Enforce best practices in Dynamics 365 CRM - Business Process Checklist

Simplify your internal processes by enforcing best practices using Business Process Checklist within Microsoft Dynamics 365...
Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM

Gamification for Dynamics 365 CRM - Gamifics365

Gamifics365 is a gamification app that helps to improve user adoption and productivity with engaging games and activities...
Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM User Adoption

proRM Fast Start

proRM Fast Start is the perfect project and resource management app for Dynamics 365 and specifically tailored to the...
Architecture Automotive BI and Reporting Billing Business Performance Mgmt Business Process Mgmt Construction Customer Engagement Dynamics 365 Dynamics CRM Electronics Engineering
More Dynamics CRM Solutions