Dynamics CRM news & resources

Dynamics Introspective: Microsoft Business Apps Summit predictions, guesses, wishes

by Jason Gumpert
Four areas where attendees of the inaugural event may look for hints about the future of biz apps at Microsoft.
Azure Business Apps Summit 2018 Business Process Mgmt Common Data Service Customer Engagement Data Integration Data Management Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Field Service

From the Microsoft Dynamics 365/CRM Blogs: Filtering subgrid; Entity lists; SharePoint integration; Plug-ins

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 and CRM blogs
Customer Engagement Dynamics 365 Dynamics CRM

Inspire 2018: Microsoft plans preview of new Dynamics 365-focused AI and data services updates, ISV co-sell improvements

by MSDW Reporter
Dynamics 365 AI for Sales to be previewed at the conference; Microsoft to offer Common Data Service healthcare extensions for use in partner solutions.
Artificial Intelligence (AI) Azure Common Data Model Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Healthcare Inspire 2018 Power BI Power BI

Microsoft updates MVP categories and contribution areas for Dynamics 365, Project

by Jason Gumpert
Dynamics MVPs will transition from Business Solutions to Business Applications.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations MVP

How to work offline with Microsoft Dynamics 365 Customer Experience apps

by Payal Vyas
Teams can work offline with Dynamics, using either a mobile device or the Dynamics 365 app for Outlook client
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

The way of the Microsoft MVP: While some bask, other current and former awardees ponder the program's direction

by Jason Gumpert
The number of MVPs appears to have dropped significantly, and it leaves many current and past awardees wondering what it says about Microsoft's priorities.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MVP

Episerver Hires Microsoft Dynamics Channel Veteran Mike Rogers

by Jason Gumpert
In new role leading Dynamics partner sales, Rogers looks to expand the company's channel engagement
Content Management Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Marketing Power Automate SaaS

From the Microsoft Dynamics 365/CRM Blogs: Easy Repro; Connections; DocumentsCorePack; Product hierarchies

by MSDW Reporter
A selection of insights from the Dynamics 365-CRM blogs
Customer Engagement Dynamics 365 Dynamics CRM

Microsoft Dynamics Partner Roundup: Account-based marketing; New CSP; Security industry financials; Azure ExpressRoute

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Financial Management Marketing Marketing Automation Power Automate Sales Sales & Marketing

MSDW Podcast: Rethinking enterprise software services in the SaaS era

by Jason Gumpert
A conversation with Elliot Fishman and Jeff Bacon of Catapult ERP about the needs of software buyers today.
Business Central Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV MSDW Podcast

LATEST VENDOR RESOURCES

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features

Connecting the Dynamics Universe at Community Summit North America

MSDW Features

From CRM to Campaign: A Microsoft Partner’s Guide to Smarter Marketing Automation

emfluence

Specialized Views in Dynamics 365 CRM

Encore Business Solutions

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
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