Dynamics CRM news & resources

Microsoft Dynamics Partner Roundup: Gold competencies; Licensing deal; Shipping solution: Workplace award

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Power Automate

Flows from the field: Experts share Microsoft Flow use cases for Dynamics 365

by Eamon McCarthy Earls
Eight recent flows shared with the community by intrepid D365 professionals
Customer Engagement Dynamics 365 Dynamics CRM Power Automate

Hitachi links MATLAB and Simulink with Microsoft Dynamics 365 for Field Service via Node-RED, Lumada IoT

by MSDW Reporter
Integration ties analytics and modeling insight with field service operations for predictive maintenance.
Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service Internet of Things (IoT) Project Service Automation Resource Dispatch & Scheduling Service Management

Two new Microsoft data center regions in Norway will support Azure, Office 365, Dynamics 365

by MSDW Reporter
Will enable greater innovation for oil and gas, public sector organizations.
Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Energy Finance and Operations Government Oil Power Automate

PTC, Microsoft offer connected field service integration between ThingWorx and Dynamics 365

by MSDW Reporter
Data from ThingWorx, including devices, PLM, to work in conjunction with D365; Mixed reality via HoloLens also available.
Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service Internet of Things (IoT)

The new requirements for CSP Direct: Is license administration part of a Microsoft Dynamics partner's core business?

by Guus Krabbenborg
Why all Dynamics VARs have a key decision to make, and why Microsoft expects many to opt for indirect CSP in the long term.
Business Central Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV

MSDW Podcast: CRM training and Microsoft Dynamics 365/CRM in the SMB segment

by Jason Gumpert
RocketCRM is a newer Dynamics 365 consultancy, but the company's founders bring plenty of insight on CRM training and services delivery.
Customer Engagement Dynamics 365 Dynamics CRM MSDW Podcast Training

Microsoft Dynamics Profile: Nishant Rana goes from 'Man of the Series' in cricket to MVP

by Linda Rosencrance
The best way to learn is by helping others, says the CRM and Microsoft veteran.
Customer Engagement Dynamics 365 Dynamics CRM MVP Power Automate

Microsoft Dynamics Partner Roundup: Retail competency; Messaging integration: Reseller agreement

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV Power Automate

Microsoft Business Applications Summit Preview: The hands-on event aims for unified vision across broad product line

by Jason Gumpert
Dynamics 365 joins Power BI, PowerApps, and more for three day event based on the earlier Data Insights Summit, with a hint of Convergence
Azure BI and Reporting Business Apps Summit 2018 Business Central Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations

LATEST VENDOR RESOURCES

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions

Dynamics 365 F&O: Benefits of Connecting to CRM, the Power Platform, and the Rest of Your Stack

Encore Business Solutions

Best Practices for Lead Management in Dynamics 365 CRM

Encore Business Solutions

Event Check-in Pro for Dynamics 365

Coffee + Dunn

Delivering a Connected Customer Experience with Dynamics 365

Coffee + Dunn
More Dynamics CRM Videos

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing
More Dynamics CRM White Papers

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

Resco

Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

Automated Data Collection Data Integration Data Management Dynamics CRM Field Service Healthcare Logistics Planning and Scheduling Scheduling

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing

Mazda increases engagement 200% with immersive website

Episerver

Driving industry trends with an immersive platform that is exceeding expectations.

Automotive Dynamics CRM
More Dynamics CRM Case Studies

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

ClickLearn

ClickLearn is the market leading solution for creating user instructions, e-learning and process videos for Microsoft...
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Learning Management System
More Dynamics CRM Solutions