Dynamics 365 news & resources

Overheard at Convergence – Upcoming Dynamics CRM Announcements Hint at Product Direction

by Jason Gumpert
Dynamics CRM 4.0, accelerators, service updates, and future vision
Convergence Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM

Convergence 2009 Preview: A More “Intimate” Setting

by Jason Gumpert
Cloud Computing and Dynamics GP 11 Expected to Be Hot Topics
Accounting BI and Reporting Business Central Business Performance Mgmt Convergence Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Marketing

From the CRM Blogs: iPhone Connection; Birthday Contact Lists; Touch in Line-of-Business Apps; Boosting the Marketing Module

by Jared Berezin
Latest News About Microsoft Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Assessing the Microsoft Dynamics CRM 4.0 Accelerators

by Jason Gumpert
CRM User Group Highlights Benefits
BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Marketing Sales

For Microsoft Dynamics AX Partners, Certification Requirements Are Good, But Giving the Power to the Customer May Prove Better….

by Jeff Onesto
Moving Customer Power into the Marketplace
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Marketing Sales Sales & Marketing

From the NAV Blogs: 7 Pitfalls of Customization; the Future of Dynamics; New 2009 Help Toolkit; Adding a Company Picture to a Report

by Jared Berezin
A Roundup of Developments About Microsoft Dynamics NAV
Business Central Dynamics 365 Dynamics NAV

Using Microsoft Dynamics CRM…Without the Marketing and Sales Functionality

by Jason Gumpert
Companies Use Dynamics CRM to Keep Tabs on Other Kinds of Moving Parts
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Financial Services Oil Professional Services

How to Expand Your Microsoft Dynamics CRM Investment Options During Tough Economic Times

by Sandor Schellenberg
Reducing the Overall Costs of Ownership, While Still Keeping Customers Happy
Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Microsoft Schedules More Frequent Updates with Its Newest Rollup for Dynamics CRM 4.0

by Lisa Coleman
Updates Due Every Two Months
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Bad Economy or Not, Here Are Ten Reasons to Attend Convergence 2009

by Mark Polino
Improve Your Return on Investment at Convergence
Accounting BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Collaborative Workspaces Configuration & Development Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management

LATEST VENDOR RESOURCES

Microsoft Dynamics 365 Business Central Release Wave 2 2025

WebSan Solutions

Setting Up User Permissions in Dynamics 365 Business Central

Encore Business Solutions

50 Dynamics 365 Customer Insights Tips in 50 Minutes

Coffee + Dunn

Training That Works: How to Access Self-Paced D365 Learning from Item by Item & MSDW

Is a Microsoft Cloud Solution Provider Better Than an Enterprise Agreement?

360 Visibility
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Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AI AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance

Checklist: Are You Ready to Migrate Dynamics GP to Microsoft Dynamics 365 Business Central

enVista
Ready to future-proof your ERP? Get the complete readiness checklist that ensures migration success
Business Central Data Migration Dynamics 365 Dynamics GP

The Dynamics 365 Playbook for Omnichannel Retail Subscriptions

Bluefort
Turn Dynamics 365 into a seamless omnichannel subscription engine, automate, scale, and grow recurring revenue with confidence
Complex Billing Dynamics 365 Finance and Operations Revenue recognition Subscription Management Subscription billing
More Dynamics 365 White Papers

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
AI Customer Insights Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
AI Customer Insights Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
AI Customer Insights Data Management Dynamics 365

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing
More Dynamics 365 Case Studies

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
AI Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI

Safety Logbook

Streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Website | AppSource | On-Demand...
AI Azure Business Central Copilot Distribution Distribution Dynamics 365 HR Management Manufacturing Manufacturing Warehouse Management
More Dynamics 365 Solutions