Dynamics 365 news & resources

Microsoft Introduces Mobile Express for Dynamics CRM

by Jason Gumpert
Introduction Comes a Year After Announcement
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing

New Microsoft Dynamics CRM Accelerator Enables Companies to Keep Tabs on Twitter Conversations

by Jason Gumpert
Dynamics CRM Adds Three New Accelerators
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

When It Comes to Document Imaging, Assess the Data Capture Process Before Selecting Software

by David Guilbault
Centralized vs. Distributed Capture
Business Central Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV

New Flexibility: XRM Allows Microsoft Dynamics CRM to Be Widely Used for Non-Marketing Applications

by Jason Gumpert
Dynamics CRM's Platform Capabilities on Display
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Archiving Data Integration Data Management Data Migration Dynamics 365 Dynamics CRM Government Not For Profit

How Microsoft Has Used XRM to Take Dynamics CRM to a New Competitive Level

by Jason Gumpert
The Story of a New Solution--Developed in Four Days
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Payroll Processing Sales Sales & Marketing Workforce Management

A Bright Spot for Microsoft: Dynamics CRM on a Sharp Growth Curve

by Jason Gumpert
Dynamics CRM team positive as the product approaches 1 million users
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM xRM

Put Your Dynamics ERP House in Order: Prepare Now for the Economic Rebound

by Frank Hamelly
Five Essential Investments to Make Now
BI and Reporting Business Central Business Performance Mgmt Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Marketing Planning & Scheduling Sales

The Fundamentals of Document Capture for Microsoft Dynamics, and Why They Matter

by David Guilbault
Understanding the Document Capture Process
Business Central Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV

Brokerage Firm Raymond James Moves to Incorporate Microsoft Dynamics CRM Into Ever More of Its Operations

by Jason Gumpert
Getting As Much Use As Possible Out of Every License Fee
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing

From the CRM Blogs: Instant Messaging; Reliable Updates; Silverlight Attachment Viewer; Creating a Dynamic Pick List

by Jared Berezin
Latest News About Microsoft Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing

LATEST VENDOR RESOURCES

Microsoft Dynamics 365 Business Central Release Wave 2 2025

WebSan Solutions

Setting Up User Permissions in Dynamics 365 Business Central

Encore Business Solutions

50 Dynamics 365 Customer Insights Tips in 50 Minutes

Coffee + Dunn

Training That Works: How to Access Self-Paced D365 Learning from Item by Item & MSDW

Is a Microsoft Cloud Solution Provider Better Than an Enterprise Agreement?

360 Visibility
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Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AI AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance

Checklist: Are You Ready to Migrate Dynamics GP to Microsoft Dynamics 365 Business Central

enVista
Ready to future-proof your ERP? Get the complete readiness checklist that ensures migration success
Business Central Data Migration Dynamics 365 Dynamics GP

The Dynamics 365 Playbook for Omnichannel Retail Subscriptions

Bluefort
Turn Dynamics 365 into a seamless omnichannel subscription engine, automate, scale, and grow recurring revenue with confidence
Complex Billing Dynamics 365 Finance and Operations Revenue recognition Subscription Management Subscription billing
More Dynamics 365 White Papers

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
AI Customer Insights Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
AI Customer Insights Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
AI Customer Insights Data Management Dynamics 365

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing
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The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
AI Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI
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