Dynamics 365 news & resources

From the Microsoft Dynamics 365 CRM Blogs: Customer Service Copilot; Extend dialogs; Personal settings; AI summaries

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Platform Sales Sales & Marketing

MSDW Podcast: Previewing TechBayanihan 2024, A New Microsoft Community Event In The Philippines

by MSDW Reporter
What to expect at the inaugural TechBayanihan event in Manila
Dynamics 365 MSDW Podcast Power Platform

Automating Finance Tasks using Journals in Microsoft Dynamics 365 Business Central

by Cynthia Priebe - Microsoft MVP
How to take advantage of built-in sub-ledger entry functionality designed to help you work more efficiently.
Accounting Business Central Business Process Mgmt Document Automation Dynamics 365 Dynamics NAV Financial Management
Business Central Sales Tax Journal

Dynamics 365 Business Central Sales Tax Journal: Will It Work in North America?

by Kim Dallefeld
Why would you make entries in a sales tax journal? And can it work for non-VAT countries?
Accounting Business Central Dynamics 365 Dynamics NAV Financial Management Tax Management

Event Preview: Days of Knowledge comes to North America

by Jason Gumpert
The September 2024 event in Atlanta introduces the consultant-focused format to a new market
Business Central Dynamics 365 Dynamics NAV Fabric Power Platform Training

From the Microsoft Power Platform blogs: Live coauthoring; Multiple flow triggers; Customer enquiry; Delegate approval tasks

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt Copilot Studio Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power Platform Workflow Management

Microsoft Dynamics Partner Roundup: New partners; Fashion & apparel copilot; New hire; Partner designation

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Customer Engagement Dynamics 365 Fashion Finance and Operations Manufacturing Power Platform Supply Chain Management Warehouse Management

From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Tracked components; Navigate with Copilot; Key analytics; Virtual tables

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Operations blogs
BI and Reporting Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Financial Management Inventory Management Power Platform

From the Microsoft Dynamics 365 CRM Blogs: Marketing consent; Sales strategies; Dialer enhancements; Clone order records

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing Sales Order Processing

MSDW Podcast: The Rise of Embedded Payments for Dynamics ERP

by MSDW Reporter
Accounting Business Central Business Performance Mgmt Business Process Mgmt Collections Management Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Management

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How to Overcome CRM Document Storage Issues & Security Risks

Inogic

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

Budgeting from the Dark Side - Is there any hope?

Dynamic Budgets

D365/GP Budgeting Woes - The Hidden Cost of Skipping Allocations

Dynamic Budgets

D365/GP Reforecasting Without the Spreadsheet Headache

Dynamic Budgets
More Dynamics 365 Videos

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AI AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance

Checklist: Are You Ready to Migrate Dynamics GP to Microsoft Dynamics 365 Business Central

enVista
Ready to future-proof your ERP? Get the complete readiness checklist that ensures migration success
Business Central Data Migration Dynamics 365 Dynamics GP
More Dynamics 365 White Papers

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
AI BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
AI Customer Insights Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
AI Customer Insights Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
AI Customer Insights Data Management Dynamics 365
More Dynamics 365 Case Studies

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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