Group O needed NAV to support its business process outsourcing services. It also needed a clever Director of Business Technology, which it found in Kim Congleton.
The orchestration of front and back offices not only requires a smart CRM platform like Dynamics CRM, but an even smarter new generation integration framework.
Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.
