Microsoft Dynamics Profile: Putting NAV Through All Its Paces - And Then Some

As a diversified business process outsourcing provider, Group O puts Microsoft Dynamics NAV through all its paces. The company specializes in marketing, supply chain, packaging, and business analytics solutions. Headquartered in Milan, Illinois, it has major operations in Iowa, Minnesota and Texas as well.

The company uses Dynamics NAV for a wide range of business processes. "In most cases you wouldn't find a company that uses jobs, service, manufacturing, and production in the same organization," says Kim Congleton, Group O's newly-appointed director of business technology. "That's super cool about NAV, that you can do all of those things and enable one company to do all of that."

Congleton joined Group O in 2004 as a systems analyst and worked her way up. Now as a director, she is also a member of the Dynamics NAV User Group (NAVUG) and a speaker at NAVUG Summit 2015. She told MSDynamicsWorld.com more about how she and Group O have matured with NAV, and how it suits this growing logistics and service provider.

MSDW: What was your first job using Dynamics NAV?

Congleton: Group O actually implemented NAV in 2006 and it was my first experience.

I was [in on] meetings for the selection and we evaluated a couple of products. NAV seemed to fit with Group O, which is a company that's really flexible. It goes in and sees what the customer pain points are and solves them, and NAV is so flexible we could customize it [...