Solution has been deployed to 383 dealerships across the US.
Data from voice calls will feed into Azure, productivity, business apps systems, companies state.
Microsoft's newest licensing guide addresses new products and offers, with promise of more changes through October
All Forms Pro customers will become Customer Voice customers within the next month, and Microsoft promises minimal impact
New solution comes with pre-built templates and integration to Dynamics 365, Power Platform, and 3rd parties
Recent flows from intrepid D365 professionals - and beyond
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
A seamless data set that gives patients the best experience when they visit their clinics
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...
