Sales news & resources

Struggling with a CRM that creates more work than it solves? This guide breaks down how Microsoft CRM and Copilot simplify sales, service, and marketing with AI-driven productivity

AI and Machine Learning Azure Contact Center Contact Center Copilot Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service

Project Management HEADSTART for Microsoft Dynamics 365 Sales

Sikich

A project management solution to help you manage your workforce effectively.

BI and Reporting Customer Engagement Dynamics 365 Project Management Sales

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence

Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA

Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value

AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Service Customer Voice Dynamics 365

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence

Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

More Sales White Papers

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam

How Palmer-Donavin moved from spreadsheets to real-time insights

Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam

Unifying operations and scaling faster with Dynamics 365 Business Central

Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars

Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.

Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars

An upgraded CRM system led to improved sales processes with better forecasting for Axiom.

Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars

Haire Group’s Microsoft integration helped streamline processes and improve efficiency.

Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

More Sales Case Studies

Sales news & resources

Microsoft Dynamics CRM 2015 to arrive in Q4, emphasizing sales and marketing unity, expanded locales

New look at Microsoft Dynamics CRM roadmap through Q2 2015 reveals new code names, more four-part release waves

From the Microsoft Dynamics AX Blogs: AX 2012 Security Development Tools; Importing sales order history; Searching AX

Pocketstop integrates communication, loyalty solutions with Dynamics AX, CRM

From the Microsoft Dynamics CRM Blogs: Fixing status reasons; Option set labels via OData + Power Query; CRM 2013 Load Balancing; Early v. late binding performance

How adding 'Insights' to Microsoft Dynamics CRM has boosted one GP partner's sale intelligence in unexpected ways

Microsoft Social Listening now rolling out to Dynamics CRM Online customers

InfoHounds mortgage customer retention tool integrates with Microsoft Dynamics CRM

Microsoft extends Dynamics CRM Online to 17 new locations, adds Brazil data center

Dynamics Profile: Development of a Microsoft Dynamics CRM professional, from student to MVP

LATEST VENDOR RESOURCES

Dynamics Futures - The Next Decade of Microsoft: Predictions, Priorities, and Progress

LPA Lays the Groundwork for a Data-Driven Future with Dynamics 365 and aec360

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

Dynamics GP “Would You Rather?” with Syvantis

Syvantis Learn | What is it?

Sell Smarter, Serve Faster: A Practical Guide to Microsoft Dynamics 365 CRM

Project Management HEADSTART for Microsoft Dynamics 365 Sales

Connect the Customer Journey with Dynamics and Marketing Automation

The Smart Leader’s Guide to Microsoft Copilot

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

User Adoption Monitor – Track, Measure & Improve Dynamics 365 CRM Engagement

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM