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From Adobe Summit 2017: Deep Microsoft partnership is part of a careful transition plan
by
Dann Anthony
Maurno
Customer relationship guru Paul Greenberg on the Microsoft/Adobe partnership – a powerful offering, but, why the silence until now?
Azure
Common Data Service
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Integration
Data Management
Dataverse (CDS)
Dynamics 365
Marketing
Marketing Automation
Microsoft rolls out Sales Navigator Enterprise Edition, with CRM sync, team features
by
Linda
Rosencrance
New CRM sync goes to Salesforce first, not Dynamics.
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
LinkedIn
LinkedIn Sales Navigator
Marketing
Sales
Sales & Marketing
Salesforce.com
Microsoft and Adobe announce availability of joint solutions for customer engagement, new semantic model initiative
by
Jason
Gumpert
Adobe Campaign, Analytics, and Experience Manager Sites Managed Service all get closer to the Microsoft cloud.
Adobe Marketing Cloud
Azure
Business Process Mgmt
Cloud
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Integration
Data Management
Dynamics 365
Marketing
Two new predictive tools for Microsoft Dynamics 365 will help measure, act on customer intent
by
Jason
Gumpert
Versium Predict integration readies for launch, and Microsoft Social Engagement is adding new machine learning to analyze intent, create CRM entities.
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Machine Learning (ML)
Marketing
Microsoft Social Engagement
Sales
Sales & Marketing
Social Listening
Versium
CaféX launches Live Assist for Microsoft Dynamics 365
by
Jason
Gumpert
After a year of planning and development, OEM arrangement comes to fruition with new multi-channel chat, co-browsing integration.
Call Tracking
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Marketing
Sales
Sales & Marketing
eXtreme365 Lisbon 2017
New analyst shortlist of sales productivity tools: What Dynamics CRM / 365 customers stand to gain
by
Jason
Gumpert
Improved productivity and execution are core goals of CRM, sales productivity apps promise to bring those results the rest of the way round.
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
Microsoft Dynamics Webcasts, March 6-10, 2017: Dynamics AX MPOS; CRM + IoT + Machine Learning; Dynamics AX for Commodities
by
Dann Anthony
Maurno
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
BI and Reporting
Business Performance Mgmt
Business Process Mgmt
Commerce
Contract Management
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics AX
Dynamics CRM
Finance and Operations
Marketing
The MSDW Podcast: ISV perspective on the promise of Microsoft Dynamics 365 SMB CRM apps
by
Jason
Gumpert
Dynamics CRM MVP Steve Mordue has a few recommendations, and a few questions, for Microsoft about Dynamics 365 Business Edition.
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
MSDW Podcast
Marketing
Sales
Sales & Marketing
xRM
Mintigo integrates predictive sales AI with Microsoft Dynamics 365
by
Linda
Rosencrance
Partnership signals “healthy competition” with Microsoft OEM Versium, signed in October 2016
Artificial Intelligence (AI)
Customer Engagement
Dynamics 365
Marketing
Sales
Sales & Marketing
predictive marketing
Preparing for Microsoft Dynamics 365: What CRM partners can expect from eXtreme365
by
Guus
Krabbenborg
With so many changes in the Microsoft product line, from CRM to Office, what does the future hold CRM partners? Here are eight ideas.
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
eXtreme365 Lisbon 2017
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