Dynamics CRM news & resources

Security of Mobile Business Devices: Balancing BYOD Hype with Data Breach Risks

by Sue Poremba
Microsoft's PhoneFactor acquisition could help in the long term
BYOD Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics RMS Dynamics SL Mobile Applications Security

CReativeMages Win Apps Challenge Showdown with Partner Management App on Windows 8, Dynamics CRM, Azure

by Valerie Miller
Winning app adds insight to partner relationships, performance, opportunities
Customer Relationship Mgmt Dynamics CRM Power Automate SaaS Software Windows 8 xRM

Is It Time to Revamp Your Data Translation Strategy?

by Rob Fox
For Microsoft Dynamics solution owners, moving from point-to-point to canonical mapping opens a world of possibilities, from improved scalability to making the leap to cloud ...
Business Central Cloud Data Integration Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics RMS Dynamics SL EDI

Microsoft CRM 2011 Update Rollup 10 Shows Noticeable Performance Boost in Outlook Client

by Linda Rosencrance
Also introduced on-premise compatibility with Windows 8, IE 10, Office 2013 Preview
Dynamics CRM
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D&B Looks to Microsoft Partners to Accelerate Custom Data Solutions for Microsoft Dynamics CRM

by Jason Gumpert
Updated API, partner program aimed at helping partners develop and market custom, repeatable solutions using D&B data
BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM SaaS Sales Sales & Marketing

Microsoft Dynamics CRM Partners Wise to Start Slowly on Clients' Mobile Needs for Long Term Success

by Valerie Miller
Why partners should temper the instinct to sell full-scale mobile solutions before the customer is ready
Customer Relationship Mgmt Dynamics CRM Mobile Applications eXtremeCRM 2012

Microsoft Dynamics CRM Roadmap Reset: Upcoming Releases Will Bring Cross-Browser Compatibility, HTML5, Mobile Apps

by Valerie Miller
Office 2013 compatibility, Agave for Outlook, click-to-call, other enhancements also revealed
Agaves CRM 2011 Dynamics CRM Mobile Applications Orion Polaris Web Client eXtremeCRM 2012

Changing the Game: Is Play Profitable for Microsoft Dynamics CRM?

by Doug Bonderud
How new data on CRM user sentiment factors into the gamification trend
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing Sales & Ops Planning gamification

Users’ Love-Hate Relationships with Microsoft SharePoint

by Bridget McCrea
Biggest issues: lack of expertise to maximize usefulness, lack of strategic plans
Business Central Content Management Document Automation Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics RMS Dynamics SL Enterprise Content Mgmt
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Microsoft Dynamics CRM's Growth, Vision the Focus at eXtremeCRM 2012 Kickoff

by Valerie Miller
A greater focus on breaking down departmental barriers in next two CRM releases
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Automation SaaS Sales Sales & Marketing Sales & Ops Planning

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How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

Inogic

Benefiting from Microsoft's FY27 CSP Changes: Incentives, Margins, Compliance, and Beyond

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SQL Server Migration: Challenges, Risks & Best Practices

MetaOption

Why Your Dynamics 365 Integration Creates Duplicates

Plauti

Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents

MSDW Features
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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

The Ultimate Guide to Dynamics 365 | Expert Edition 2026

Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
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Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
Automotive BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Automate Power Platform Sales Sales & Marketing Sales and Operations Planning

Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

How Maxi Lift Connected Dynamics 365 Sales and Business Central to Streamline Quoting

New Dynamic
Deployment Planning Process Reduces Risk and Speeds Up Solution Design and Development and Development for Maxi-Lift
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Manufacturing Minerals Sales
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing
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