Dynamics 365 news & resources

Integrating Java business applications with the Customer Care Accelerator for Dynamics CRM

by Robert Raaijmakers

Reviewing the three essential components to integrating a Java application into CCA

CRM 2011 CRM 2013 Customer Care Accelerator (CCA) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Java

Accessing applications with the Customer Care Accelerator for Microsoft Dynamics CRM

by Robert Raaijmakers

How CCA adds another level of integrated customer service possibilities beyond core customer data

CRM 2011 CRM 2013 Customer Care Accelerator (CCA) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Unified Service Desk

Sitecore to showcase its Dynamics CRM enterprise marketing vision in Microsoft Technology Centers

by Linda Rosencrance

Microsoft teams with ARKE, Sitecore to demo content personalization opportunities

CRM 2013 Content Management Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales Sales & Marketing

Seeking unified operations, Woodcraft Supply retools with new Microsoft Dynamics AX solution

by Bridget McCrea

Divergent business processes and legacy systems were hindering operations and impacting customer service experience

Accounting BI and Reporting Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Inventory Management Procurement

Microsoft Dynamics Partner Roundup: GP win; CRM phone service tool; CfMD printing for GP; AX doc management; NAV retail hire

by Linda Rosencrance

A selection of recent announcements from the Dynamics partner channel

Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Microsoft buys JunctionMCR, adding multichannel retail to Dynamics AX 2012 R3

by Jason Gumpert

Junction Solutions solution provides cross-channel visibility between stores, web, and catalog/call center operations

AX 2012 R3 Commerce Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Inventory Management Order Management Retail Shipping Warehouse Management

Microsoft: Power BI is a major Dynamics NAV theme in 2014

by Jason Gumpert

Power BI is an area of focus that will grow, says NAV BI program manager

BI and Reporting Business Central Convergence 2014 Data Management Dynamics 365 Dynamics NAV KPIs Power BI Power BI Power Platform

4 ways to improve your odds of implementing ERP well the first time

by Bridget McCrea

Supply chain analyst shares her insights on how to make ERP a "once and done" proposition

Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Implementation Workflow Management

Why is the Microsoft Dynamics NAV team hiding from Power BI?

by Cristian Nicola

Why now is the time for Dynamics NAV to fully embrace Microsoft BI and reporting tools

BI and Reporting Business Central Convergence 2014 Dynamics 365 Dynamics NAV NAV 2013 R2 OData Power BI Power BI Power Platform Power View PowerPivot

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia

2026 Application Access Governance Report

Fastpath, now part of Delinea

What can confidence in access controls conceal and how should leaders prepare for the AI era?

AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio

Where CRM friction is slowing revenue growth and how modernization can help.

Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico

Where 3PL billing processes quietly lose cash and margin.

3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic

GP to BC, AI in AP, and the data behind smarter finance modernization.

AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data

How to use AI to create a vendor-ready payroll plan in hours instead of weeks.

AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing

More Dynamics 365 White Papers

Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works

Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.

AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM

How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.

Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS

How Colliers cut Dynamics 365 F&O testing from days to hours.

Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti

How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.

AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory

Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS

Business Central Dynamics 365 Warehouse Management

More Dynamics 365 Case Studies