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Microsoft buys JunctionMCR, adding multichannel retail to Dynamics AX 2012 R3

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft has purchased Junction Solutions' JunctionMCR suite, a Dynamics AX solution for multichannel retail, and will be rolling it into the Dynamics AX 2012 R3 release due in May according to Junction.

JunctionMCR is a suite of solutions that provides cross-channel visibility between stores, web, and catalog/call center operations. Capabilities include merchandising, pricing and promotions, customer service, call center operations, inventory management, high-volume warehouse pick and pack operations, small parcel order fulfillment, and direct store delivery operations.

JunctionMCR order fulfillment
Junction's order fulfillment workbench for order release

Adding more multichannel capabilities to Dynamics AX and Dynamics for Retail would seem to align with what industry director Michael Griffiths described at Convergence 2014 as more R&D investment and "end-to-end innovation".

JunctionMCR has been a stalwart of our partner roundup articles over the last three years, picking up clients like Simon Pearce and signing various partnerships across the channel. With the purchase, these tools will now be available for use by all Dynamics AX partners deploying AX 2012 R3 to retail and direct marketing customers.

Junction Solutions will continue providing industry-specific solutions based on Dynamics AX, the company said in a statement. 

AX 2012 R3 Commerce Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Inventory Management Order Management Retail Shipping Warehouse Management
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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