Integrating Java business applications with the Customer Care Accelerator for Dynamics CRM
March 24 2014
The Customer Care Accelerator (CCA) allows companies to integrate their business applications into one customer care application. While a previous addresses what kind of business applications could be implemented in CCA and the business value this could add to a company, this article will focus on the implementation of Java-based business applications in CCA with the Application Integration Framework (AIF) from an architectural point of view with some code
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