Dynamics 365 news & resources

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Microsoft Dynamics 365 Customer Insights: An overview

by Hannes Holst

With Customer Insights, Microsoft is adding a new member to Dynamics 365 family--take a look behind Microsoft's marketing and find out what this latest addition will offer...

BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM KPIs Sales Sales & Marketing

The importance of CRM data management

by Heidi Tucker

Ignoring CRM data cleanliness has a negative and very costly impact on your sales and marketing efforts

Customer Engagement Customer Insights - Journeys (Marketing) Data Management Dynamics 365 Sales Sales & Marketing

Adobe and Microsoft announce new account-based sales, marketing integration for Marketo, LinkedIn, Dynamics 365

by MSDW Reporter

New integrated scenarios aim to improve precision of B2B marketing spend, sales efforts.

Adobe Adobe Experience Manager Adobe Marketing Cloud Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM LinkedIn Marketing Automation Marketo Sales Sales & Marketing
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The case for building repeatable intellectual property

by Harald Horgen

SIs and service companies see a growing list of reasons to build repeatable IP

Business Central Dynamics 365 Software
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eXtreme365 Europe 2019: Microsoft to bolster Dynamics 365 growth with partner channel performance adjustments

by Jason Gumpert

New role-based certifications will help define the future of gold and silver competencies, along with other performance metrics

Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Extreme365 Europe 2019 Finance and Operations UG Summit Europe 2019

Outreach now integrates with Microsoft Dynamics 365 for Sales

by MSDW Reporter

Outreach partners with Microsoft to integrate its sales platform with Dynamics 365 for Sales

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales Sales & Marketing
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Power Platform, take the wheel: The new destiny of Dynamics 365 Customer Engagement customers

by Jason Gumpert

With PowerApps, Flow, and CDS taking priority, Dynamisc 365 CRM customers should prepare to re-calibrate their expectations of Microsoft product planning.

Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Flow Power Apps Power Automate

Microsoft Dynamics Partner Roundup: Marketing acquisition; D365 goes to school; Distributor network; New Canada office

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

BI and Reporting Business Central Commerce Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Education Hospitality Marketing Automation Retail Sales

From the Microsoft Dynamics 365 Business Central and NAV Blogs: Extensions; Custom reports; UI testing; Purchase orders

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 and NAV blogs

BI and Reporting Business Central Dynamics 365 Dynamics NAV Order Management Purchasing
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Upgrading large Microsoft Dynamics 365 Customer Engagement on-prem deployments to online

by Gustaf Westerlund

Moving from Dynamics CRM 2011 to Dynamics 365 for Customer Engagement isn't an easy undertaking, but strong understanding of what to expect will help

Azure BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Migration Dynamics 365 Dynamics CRM Flow

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia
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2026 Application Access Governance Report

Fastpath, now part of Delinea
What can confidence in access controls conceal and how should leaders prepare for the AI era?
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio
Where CRM friction is slowing revenue growth and how modernization can help.
Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico
Where 3PL billing processes quietly lose cash and margin.
3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic
GP to BC, AI in AP, and the data behind smarter finance modernization.
AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data
How to use AI to create a vendor-ready payroll plan in hours instead of weeks.
AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing
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Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works
Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.
AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM
How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.
Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS
How Colliers cut Dynamics 365 F&O testing from days to hours.
Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory
Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS
Business Central Dynamics 365 Warehouse Management
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Dynamics 365 x FreightPOP Shipping Integration One-Pager

Dynamics 365 Freight Freight Management Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management Supply Chain Management

Bluestar PLM for Business Central: Embedded PLM for Dynamics 365 Business Central

Bluestar PLM for Business Central helps discrete manufacturers connect engineering and operations by managing product data...
Aerospace & Defense Automotive Bill Of Material Mgmt Business Central CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Industrial Equipment

Bluestar PLM: PLM Embedded in Dynamics 365 Finance and Supply Chain Management

Bluestar PLM is a product lifecycle management application that runs natively inside Microsoft Dynamics 365 Finance and...
Aerospace & Defense Automotive Bill Of Material Mgmt CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Finance and Operations Industrial Equipment

Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Backup4Dynamics - Automated Backup, Granular Restore & Disaster Recovery for Microsoft Dynamics 365 CRM

Backup4Dynamics is an automated backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse that protects your...
Azure Dynamics 365
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