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Dynamics 365 news & resources
Microsoft to shutter Smart Assist in Dynamics 365 Customer Service this year, urging users toward Copilot
by
MSDW
Reporter
Support for the feature ends June 2, 2025 with removal by end of the year
Copilot
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Knowledge Management
From the Microsoft Dynamics 365 CRM Blogs: Copilot case summaries; Customer Service workspace; Core mappings restriction; Renaming root business unit
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Security myth; Budget planning; Deployment changes; Security role assignment
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
Budgeting
Dynamics 365
Dynamics AX
Finance and Operations
Security
From the Microsoft Dynamics 365 Business Central blogs: Extensions; D365BC and D365 CE; Change log management; Inventory visibility
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Auditing
Business Central
Customer Engagement
Data Integration
Dynamics 365
Dynamics NAV
Inventory Management
Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds
by
Jason
Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
AI
Business Central
Commerce
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights
Customer Service
Dataverse (CDS)
Dynamics 365
Field Service
Microsoft Dynamics Partner Roundup: Aircraft maintenance; Cannabis compliance; Forms integration; New VP of sales
by
MSDW
Reporter
A selection of announcements from the Dynamics partner channel
Aerospace & Defense
Business Central
Customer Engagement
Document Automation
Dynamics 365
Manufacturing
Pharmaceuticals
Power Platform
Preventive Maintenance
Regulatory Compliance
MSDW Podcast: Key Commerce Takeaways from NRF 2025
by
MSDW
Reporter
The biggest takeaways and expo floor trends from this year's NRF Retail Big Show
Commerce
Dynamics 365
Dynamics AX
E-Commerce
Finance and Operations
MSDW Podcast
Retail
From the Microsoft Dynamics 365 Business Central blogs: Journal entry; AI in D365BC; Update AppSource app; Assembly items
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Accounting
Business Central
Copilot
Dynamics 365
Manufacturing
Manufacturing
From the Microsoft Dynamics 365 CRM Blogs: D365 CRM 8.2; Address entity records; Field operations; Email templates
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
AI
Customer Engagement
Customer Insights
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Field Service
Field Service
Marketing
Marketing Automation
Sales & Marketing
From the Microsoft Power Platform blogs: Maker & admin deployment pages; Copilot to access SharePoint docs; AI prompts in Power Automate; Resolve 403 CORS error
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Azure
Copilot
Customer Engagement
Dataverse (CDS)
Development
Dynamics 365
Power Apps
Power Platform
Sales
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Jet Reports Online - Report Center
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Insights Customers Wished They Had Before Implementing Microsoft Dynamics 365 ERP
STAEDEAN
Challenging scenarios and pitfalls customers wished they knew before implementing Dynamics 365 F&SCM
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3 Must-Have ISV Solutions for Optimizing Business Central’s Finance Module
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A quick analysis of 3 solutions designed to optimize the finance module in Microsoft Dynamics 365 Business Central
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How to Get Started with Data Governance for Microsoft Dynamics 365
STAEDEAN
A complete guide to the basics of data governance in Dynamics 365 F&SCM
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Enhancing AP Efficiency at WEL Companies with Mekorma Payment Hub
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Seamless Transition: Dynamics NAV to Dynamics 365 Business Central for Construction Giant
Korcomptenz
Discover how a leading construction company revolutionized its operations by migrating from Dynamics NAV 2009 to Dynamics 365 Business Central.
Business Central
Construction
Dynamics 365
Dynamics NAV
Transforming Bespoke Manufacturing with Insight Works’ Solutions
Insight Works
The integration of Insight Works’ solutions with Dynamics 365 Business Central has transformed Sotech’s manufacturing operations.
Business Central
Dynamics 365
Dynamics NAV
Manufacturing
Manufacturing
Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth
Sikich
Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.
AI
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Dynamics 365
Finance and Operations
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Power Apps
Power Automate
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Infographic: Transforming Planar’s Operations with Microsoft Dynamics 365 Finance and Supply Chain Management
Sikich
Discover how Planar’s shift to Microsoft Dynamics 365 is driving efficiency, scalability, and innovation in the display and digital signage industry.
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Azure
Dynamics 365
Finance and Operations
Integration
Manufacturing
Power BI
Power Platform
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The Power of Jet Reports Online
In this brochure, you’ll discover the benefits of Jet Reports Online and the insightsoftware Platform. Jet Reports Online...
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Dynamics 365
Dynamics GP
Jet Reports Center Features and Benefits
Access to accurate, up-to-date financial data shouldn’t be a struggle. Jet Reports Online’s Report Center, by insightsoftware...
Business Central
Dynamics 365
Dynamics GP
Routing Analysis
Optimize production with routing analysis to reduce variability and enhance costing accuracy. Website | AppSource | On-Demand...
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Monitor actual vs. expected production costs in real-time to optimize budgets and enhance profitability. Website | AppSource...
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Multi-Level BOM Viewer
Easily visualize and edit complex BOM hierarchies for streamlined operations. Website | AppSource | On-Demand Demo The Multi...
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