Dataverse (CDS) news & resources

Microsoft Dynamics Partner Roundup: Mergers; Donor management; Collaboration; Support for Power Platform

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Governance, Risk, and Compliance (GRC) Power Apps Power Automate Power BI Power Platform Robotic Process Automation (RPA) Workflow Management
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2022 Year in Review: Microsoft Dynamics 365 expert insights

by Jason Gumpert

Contributing writers demonstrate why technology decision makers need to keep a broad perspective moving into 2023

Business Central Customer Engagement Data Integration Data Management Databases Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Financial Management

Microsoft Power Platform News: 2022 Year in Review

by MSDW Reporter

Microsoft Power Platform services continue to grow and change rapidly, making it a particularly exciting area to track over the last year

Dataverse (CDS) Power Apps Power Automate Power BI Power Pages Power Platform
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With Power Pages launch, Microsoft shifts to MAU licensing

by Jason Gumpert

New licensing model moves away from daily metrics to better align with market expectations, improve internal user access

Dataverse (CDS) Portals Power Apps Power Pages Power Platform
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Avanade and eLogic plan for new opportunities bridging SAP, Microsoft business apps

by Jason Gumpert

The acquisition of eLogic brings Avanade new manufacturing and SAP configuration expertise and deal opportunities, leaders say.

CPQ (Configure, Price, Quote) Configuration & Development Customer Engagement Dataverse (CDS) Finance and Operations Manufacturing Manufacturing Order Management Power Apps Power Automate Sales Quoting Sales and Operations Planning

MSDW Podcast: Microsoft Power Platform Conference 2022 Recap

by MSDW Reporter
Databases Dataverse (CDS) MSDW Podcast Power Apps Power Automate Power Pages Power Platform Power Virtual Agents
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Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans

by Jason Gumpert

Over 500 printed pages of updates to features, governance, developer tools, and more

AI Business Central Commerce Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC) Human Resources (Talent)
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Power Platform Updates: Power Pages; Power BI Report Server; Data Service Client; Connectors

by MSDW Reporter

The latest Power Platform updates

BI and Reporting Data Management Dataverse (CDS) Document Automation Document Management Portals Power Apps Power Automate Power BI Power Pages Power Platform Power Virtual Agents
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Build 2022: Microsoft to revamp portals solution as Power Pages

by Jason Gumpert

Power Apps Portals becomes the fifth full-fledged Power Platform service with new resources and tools

Build 2022 Dataverse (CDS) Portals Power Pages Power Platform
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It's Time: How Dynamics 365 users should prepare for Azure Synapse Link for Dataverse

by Kirk Donahoe

A new service will take the place of Data Export Service for applications that utilize Microsoft Dataverse

Azure BI and Reporting Compute Customer Engagement Data Integration Data Management Data Warehousing Databases Dataverse (CDS) Development Dynamics 365 Finance and Operations

LATEST VENDOR RESOURCES

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

mscrm-addons.com

Portals Community Call, July 2023: Power Pages Search

MSDynamicsWorld.com Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance

OwnBackup Recover for Microsoft Dynamics 365, Power Platform & Dataverse

OwnBackup

Sales & Marketing Alignment with the emfluence Marketing Platform for D365 and Power Apps

emfluence
More Dataverse (CDS) Videos

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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