Dataverse (CDS) news & resources

MSDW Podcast: The realities of Power Platform mobility solutions

by MSDW Reporter
Dataverse (CDS) MSDW Podcast Mobile Applications Power Apps Power Automate Power Platform

ExxonMobil Upstream IT Leads with Expertise and Collaboration on Power Platform Wins

by Jason Gumpert
The work by ExxonMobil Upstream IT since 2020 has at times pushed the limits on Power Platform services, both in terms of usage and advanced development requirements.
Dataverse (CDS) Energy Power Apps Power Platform

From the Microsoft Dynamics 365 CRM Blogs: Organization charts; Email template; Real-time marketing forms; Email attachments

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement Data Management Dataverse (CDS) Dynamics 365 Dynamics CRM Email Management Power Platform Sales & Marketing Security User Management

From the Microsoft Dynamics 365 Finance and Operations Blogs: Copilot features; Environment cleaning; Release schedule; GL adjustments

by MSDW Reporter
A selection of the latest insights from the Dynamics 365 Finance and Operations blogs
AI Data Integration Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Platform

From the Microsoft Power Platform Blogs: Incident reporting; Backing up flows; Release wave; Dataverse auditing

by MSDW Reporter
A selection of the latest insights from the Power Platform blogs
Auditing Business Process Mgmt Data Management Dataverse (CDS) Power Apps Power Automate Power Platform

Biz Apps Classroom, Episode 5: The evolution of role-based training

by MSDW Reporter
Biz Apps Classroom Business Central Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations MSDW Podcast Power Apps Power Automate

Top Microsoft Dynamics ERP & CRM News of 2023

by Jason Gumpert
AI dominated Microsoft presentations, blog posts, and earnings calls, with cloud services not far behind
AI AI and Machine Learning Accounting Azure BI and Reporting Business Central Customer Engagement Data Management Data Warehousing Databases Dataverse (CDS) Dynamics 365

From the Microsoft Power Platform Blogs: Environment variables; Power Apps connector; Lockbox policy; API limits

by MSDW Reporter
A selection of the latest insights from the Power Platform blogs
Dataverse (CDS) Power Apps Power Automate Power Platform

Copilot for Microsoft Dynamics 365 Finance & Operation starts with low risk cases, aims for high value scenarios

by Jason Gumpert
Dynamics 365 ERP leaders discuss progress on Copilots and the long-term implications for Finance and SCM
BI and Reporting Business Performance Mgmt Data Integration Data Management Dataverse (CDS) Demand Planning Dynamics 365 Dynamics AX Finance and Operations Ignite 2023 KPIs Power Apps

From the Microsoft Power Platform Blogs: Power Apps editor; Dataverse low-code plugins; Barcode scanning; Enterprise workflows

by MSDW Reporter
A selection of the latest insights from the Power Platform blogs
Dataverse (CDS) Portals Power Apps Power Pages Power Platform

LATEST VENDOR RESOURCES

3 Ways Solution Architects Build Flexible Power Platform Solutions with Minimal Effort

MSDW Features

Portals Community Call, May 2024: Building A Power Pages Site Using Only Copilot

MSDW Features

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

mscrm-addons.com

Portals Community Call, July 2023: Power Pages Search

MSDW Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance
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Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enhancing Franchise Data Management with Microsoft Fabric

Collectiv
Bluemont Group scaled insights across 85 Dunkin’ franchises
Architecture Automated Data Collection Automotive Construction Consumer Goods Data Integration Data Management Dataverse (CDS) Electronics Energy Fabric Financial Services

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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